Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
This competency unit develops skills, knowledge and attitudes required by persons working under supervision to delivering service to customers. Introduction This course aims to encourage a positive attitude while interacting with customers as well as imparting practical communication skills relevant to customer services. Course Objectives 1. Deliver service to customers 2. Respond to customer iss...
Provider: SFIC INSTITUTE PTE. LTD.
Workplace Safety and Health Sercurity Management
WSQ Supervise Security Activities is a single module to prepare the Learner in Security Supervision activities and concepts. Structured under the WSQ framework, Learners are put through simulations (role plays) on various likely scenarios of daily supervisory activities and guided in the model approach to handle these situations.Upon the successful completion of this training module, the Learner w...
Provider: KNOWLEDGETREE TRAINING CENTRE PTE. LTD.
Manufacturing construction marine
This course provides students with the skills and knowledge to weld ferrous and non-ferrous metal plates, pipes and profile sections in flat and horizontal positions using gas tungsten arc welding process to form permanently assembled structures in accordance with internationally-accepted welding standards (ASME). Adult learners who complete this course can work independently for construction, mar...
Provider: Institute of Technical Education
Productivity & Innovation
On completion of this module, participants will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received and use effective negotiation skills to resolve conflicts for a win-win outcome taking into consideration social and cultural differences.
Provider: SSA CONSULTING GROUP PTE. LTD.
Workplace Safety and Health
Legal Requirement For Construction Site Supervisors, Foreman, Resident Technical Officers and Site Engineers; or Engineering Graduates or individual who wish to work in construction industryCourse Objective1. Explain the safety and health duties and responsibilities of a Building Supervisor2. Outline Safety planning and organization at worksite3. Explain salient WSH legislations for worksite4. Ide...
Provider: KB INDUSTRIAL TRAINING CENTRE PTE. LTD.
Hotel & Accommodation
On completion of this unit, participants will have the knowledge and skills in handling guest/resident arrival and be able to apply them to the workplace. These include: Follow procedures for starting shift Perform activities prior to guest/resident arrival Respond to walk-in guest/resident Check in guest/resident Follow end-of-shift procedures
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
Transportation and Storage Repair and Maintenance
This course provides students with the technical skills and knowledge to maintain, service, troubleshoot, repair and inspect traction lifts and escalators in residential and commercial buildings in accordance with codes of practice, statutory requirements and service manuals to ensure that the lifts and escalators are operated safely.Course StructureModuleElectrical ServicesMechanical ServicesLift...
This is a comprehensive 18-hour course that covers both First Aid and CPR components for infants and children, designed especially for those who require certification from an accredited organisation, such as Infant- and Child-care Personnel, as well as those with a keen interest to learn and apply children lifesaving skills effectively.
Provider: PRATIQUE TRAINING CONSULTANCY
Course Overview:The aim of the course is to provide course participants with Work-At-Height knowledge so that they are carried out properly and safely.During the course, participants will learn about:Work At Height LegislationRisk Assessment for Work-At-HeightLadders and Step PlatformsPersonal Protection Equipment for Work-At-HeightPrinciples of Fall ProtectionFall Rescue and Suspension TraumaPrac...
Provider: ARK HSE MANAGEMENT SOLUTIONS PTE. LTD.
Electricity
This course provides students with the skills and knowledge to install, test and maintain electrical circuits under the supervision of a Licensed Electrical Worker (LEW) in residential, commercial and industrial premises.Course StructureITE Skills Certificate ModuleElectrical WiringOn completion of the module, students should be able to install, test and maintain electrical circuits in residential...
Security and Investigation
OverviewThe Singapore Workforce Skills Qualifications (WSQ) Provide Guard and Patrol Services and Handle Security Incidents and Services are both core units, which meet the national competency standards as set by the Singapore Workforce Development Agency (WDA). Both units are within the Competency Category of Provide Security Operation Services Grade 1 and are modules leading to the WSQ Certifica...
Provider: APRO TRAINING CENTRE PTE LTD
Under the Singapore Workforce Skills Qualifications ( WSQ) framework, the Enhanced Basic Security Course consists of two modules, Provide Guard and Patrol Services and Handle Security Incidents and Services. Upon completion of both modules a structured examination using role plays and questions and answers (assessment) will be conducted by an independent assessor (examiner) from *POLWEL (*Pol...
Human Resource Management Employment and Recruitment
Course ObjectivesConstrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and WSQ Diploma in Tourism on a modular basis.Course Outline - C...
Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
On completion of this module, participant will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances to be effective at the workplace.
By the end of the programme, attendees will learn the skills and competencies to be effective in managing self and others at the workplace.
Provider: SINGAPORE INSTITUTE OF MANAGEMENT
Course Objective:Aim of this course is to provide course participants with the requisite WAH knowledge. This knowledge will enable them to perform their WAH activities properly and safely. Upon successful completion of course, trainee will be equipped with the abilities to:1.Identify relevant workplace safety and health (WSH) Legislation/Approved codes of practice/ Singapore standards applicable t...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Information and Communications
Use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.
Provider: NTUC LEARNINGHUB PTE. LTD.
On completion of this unit, learner will have the knowledge and application skills to assess and manage security risk control measures
Education and Training
Do you realise that we are constantly faced with challenges of dealing with incoming “stuff” such as emails, calls, messages and difficulty of having to say “no” while our thoughts having to handle too many tasks at the same time?At work, do we really respond to these stuff in an effective and efficient way? If not, then it will require techniques and skills in making better choices and de...
Provider: Management Development Institute of Singapore (MDIS)
Acquire knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances to be effective at the workplace.