Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Others
The Business Mandarin Programme (Chinese Workplace Literacy Series) is a collaborative project between the Workforce Development Agency (WDA) and the Office of Chinese Language Council International, Beijing (HANBAN). Singapore Chinese Chamber Institute of Business (SCCIOB) is a Continuing Education and Training (CET) Centre partner of WDA of this programme.This programme is heavily subsidised by ...
Provider: Singapore Chinese Chamber Institute of Business
Customer Service
The Provide GEMS Service module aims to prepare participants to provide “extra mile service” to their customers. The programme will focus on the importance of having the right service mindset and how extra mile service benefits themselves as well as the organization. Participants will also gain confidence in serving their customers by identifying customer needs, applying effective communicat...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Wholesale and Retail Trade
On successful completion of this unit the participant will have the basic knowledge of retail industry, individual role and career progression in the retail industry Introduction This course aims to equip retail front line staff with the basic knowledge of the retail industry, individual role and career progression in the retail industry. Course Objectives 1. Describe the retail industry 2. Expla...
Provider: SFIC INSTITUTE PTE. LTD.
Human Resource Management Employment and Recruitment
On completion of this unit, the learner will have knowledge and application skills in supervising staff and be able to apply them to the workplace.
Provider: PROJECT DIGNITY PTE. LTD.
This course provides a good understanding of the skills, knowledge and trends associated with a retail operation in a furniture industry. Learners will be equipped with the fundamental knowledge of the furniture retail scene and develop skills in providing advice for the selection and care of furniture products.
Leadership and People Management
Your technical competent skills got you promoted. How you influence your staff, get them to co-operate with you, how you manage your boss/es, and influence them, is a totally different set of skills. You are sandwiched in between this can be painful. Come, join us in this popular workshop you will gain to apply easy-to-do steps to motivate your staff, win your boss/es over, and deal with dif...
Provider: ACES PERFORMANCE LLP
Workplace Safety and Health
On completion of this unit, learners will be equipped with the necessary knowledge and expertise to perform the duties of an entrant and attendant when working in a confined space, use gas detection instruments and participate in an emergency situation.Course ContentIdentify duties and responsibilities of all personnel involved in confined space work under the WSH Legislations and Code of Practice...
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
Productivity & Innovation
On completion of the unit, the learner will be able to understand and apply self awareness techniques and model Emotional Intelligence principles to facilitate understanding and management of self and others in a team and to cultivate a positive emotional climate at the workplace.
Provider: Service Quality Centre
Hotel & Accommodation
Upon completion of this module, the trainee will have the knowledge and application skills with practising food and beverage safety and hygiene policies and procedures and be able to apply them to the workplace.
On completion of this unit, learners will be equipped with the necessary knowledge and expertise to perform the duties of an entrant and attendant when working in a confined space, use gas detection instruments and participate in an emergency situation.
Provider: PETROFAC TRAINING INSTITUTE PTE. LTD.
Describe legislative requirements for safe lifting operation List the duties of personnel involved in lifting operation Comply with safe work procedure and planning for safe lifting Coordinate and supervise lifting operations involving mobile cranes in a safe and efficient way based on lifting plan Coordinate and supervise lifting operations involving tower cranes in a safe and efficient way based...
Provider: SMATRA TRAINING HUB PTE. LTD.
Assumed Skills and Knowledge: Participants able to listen, read, speak and write English at a proficiency level equivalent to the Employability Skills System (ESS) level 5 Participants able to manipulate numbers at a proficiency level equivalent to ESS level 5 Have completed the relevant safety training for a process plant
Provider: ASIA SAFETY CONSULTANTS PTE. LTD.
On completion of this unit, learner will have the knowledge and application skills in Contributing to Management of Security Incidents and be able to apply them at the workplace.
Provider: NTUC LEARNINGHUB PTE. LTD.
Provider: QUESH CONSULTANTS (PTE.) LTD.
Participants will acquire the skills and knowledge required to carry out basic stock handling procedures within the retail workplace.
Provider: Singapore Institute Of Retail Studies (SIRS)
Process and Product Engineering
Respond to Fire Emergency in Buildingaims to equip learners with the skills necessary to be partof a CERT team to handle fire emergencies in buildings. The skills would include evacuation plans and protocols as that would be one of the most important features for a fire emergency in a buildings. Learners will alsobe taught the proper techniques to operate aBreathing Apparatus (BA) set. In addition...
Provider: TECS FIRE & SAFETY TRAINING PTE. LTD.
After the course, the participants should be able to recognize the safety hazards at construction site, know the preventive measures to be adopted, and the importance of observing safety signs and safe work procedures. The ECSOC also aims to educate workers on their rights and responsibilities.
This unit covers mainly skills and knowledge for measurement of noise exposure at the workplace with the use of appropriate measuring equipment. A candidate who successfully completed this unit is recognised as having completed the necessary training as required by the Ministry of Manpower for conducting noise monitoring.
Provider: Singapore Polytechnic