About this Course
The Provide GEMS Service module aims to prepare participants to provide “extra mile service” to their customers. The programme will focus on the importance of having the right service mindset and how extra mile service benefits themselves as well as the organization. Participants will also gain confidence in serving their customers by identifying customer needs, applying effective communication techniques and understanding the types of service behaviours that truly make an exceptional difference to the customer.
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Course Info
- Course Provider TRAINING VISION INSTITUTE PTE. LTD.
- Course Category People
- Course Price $32
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