Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Manufacturing
Certification: Statement of Attainment (SOA) by Workforce Development Agency (WDA)Course Medium: EnglishCourse Duration: 16 hours (incl. 1 assessment hour) (2 days)Course OverviewThe WSQ course for operational level workers will help workers in the industry understand the organization’s structure, goal and how to achieve corporate and group objectives as a team. They will obtain the fundamental ...
Provider: AVANTA GLOBAL PTE. LTD.
Workplace Safety and Health
Lead and manage a team of security officers Covers the skills and knowledge required to plan performance of security team, influence the teams performance, assess and review security teams performance.
Provider: Security Industry Institute (SII)
Plan and Implement Security Systems Equips security personnel at managerial level with the knowledge, skills and attitudes required of a security manager to conduct a threat and vulnerability assessment, prepare a security system plan and implement the plan for a given site.
Human Resource Management Employment and Recruitment
On completion of this unit, the learner will have the knowledge and be equipped with the application skills in interpreting Evaluate Ergonomics-Related Hazards and be able to apply them at the workplace.
Provider: NTUC LEARNINGHUB PTE. LTD.
On completion of this course, participants will have a good understanding of the fundamentals in signalling and its importance in the field of material handling. Participants will learn how to use verbal and hand signals, identify characteristics and proper usage methods of signalling equipment and materials as well as acquire knowledge on standard safety practices when performing signalling.
Provider: COMFORTDELGRO DRIVING CENTRE PTE. LTD.
The course is based on the IMCA SEL 035 document to provide the marine industry with in-depth knowledge of all relevant legislation and an overview of how it all fits together which will enable the safety committee representative to do a better job and provide them with certification upon course completion.COURSE CONTENTOverview of LegislationThe Safety CommitteeSafety Processes; including JRA, WA...
Provider: KBA TRAINING CENTRE PTE. LTD.
Customer Service
Course DescriptionHandle Customer Enquiries and Request is designed in accordance to the skill standards set by Singapore Workforce Development Agency (WDA). This course covers the skills and knowledge for the security personnel to be familiar with the nature and types of enquiries and request that may arise in the workplace and the appropriate responses required for good customer service.The cour...
Provider: APRO TRAINING CENTRE PTE LTD
Assess and address security risks Covers the skills and knowledge required to assess client security risks, identify security risks and threats, address security deficiencies, and to submit findings and recommendations.
Equips security personnel at managerial level with the knowledge and skills to assess potential security risks, prepare security risk management plan, develop security risk control measures, implement security risk control measures, evaluate security risk control measures and present report.
Productivity & Innovation
On completion of this unit, learners will have the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communications...
Provider: Service Quality Centre
Healthcare
On completion of this unit, the participant will have the knowledge and application skills to handle and manage surgical instruments. The unit covers skills and techniques to wash, inspect, sort, assemble and pack reusable surgical instruments and be able to apply them to the workplace.
Provider: SINGAPORE GENERAL HOSPITAL PTE LTD
A training programme designed to improve on the competencies in using basic and fundamental macthematics skills to identify, locate, act upon, interpret or communicate a problem etc.
Provider: SSA CONSULTING GROUP PTE. LTD.
Apply Continuous Process Improvement Techniques(SC & SAP). On completion of this module, participants will gain skills and knowledge in identifying and carrying out improvement activities in the workplace. Participants also learn how to evaluate and implement different improvement techniques to carry out such processes and how to monitor and follow-through with the implementation.
Manage Security Operations Equips security personnel at managerial level with the knowledge and skills to prepare for security audit, conduct security audit, confirm security requirements, co-ordinate and monitor security operations and review and report status of security operations.
Perform covert retail security Involves the preparation of oneself for providing covert security duties and maintaining covert security presence as well as responding to security alarms.
Assess and Manage Security Risk Control Measures Equips security personnel at managerial level with the knowledge and skills to assess potential security risks, prepare security risk management plan, develop security risk control measures, implement security risk control measures, evaluate security risk control measures and present report.
Conduct operation briefing and debriefing Involves conducting pre-operation briefing and post-operation debriefing such as booking of briefing room, sending out invitation to attendees, preparing slides and materials for the briefing session, collating and analyzing information & feedback for post-operation briefing session.