Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Food and Beverages
COURSE SYNOPSISThis course covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from thepreparation before receiving guests, up to the time guests leave the outlet. If properly executed, it will lead to higherreturn business Interaction with Guests is your moment to exemplify total customer satisfaction.Course outline:• Preparing to interact with...
Provider: ASCENDO CONSULTING PTE. LTD.
COURSE OBJECTIVES• Check set-up of outlet• Replenish service items• Clean and set-up service stations• Set tablesThe course will be conducted in English.ADMISSION CRITERIA• Able to read and write simple English• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon passing an oral/written examin...
Information and Communications
COURSE DESCRIPTIONThis unit covers the knowledge and skills in planning and writing a technical report to meet its objectives, audience andcontext. It includes analysing of data and presenting useful information in a concise and coherent manner that leads toconclusions aligned with the report objectives.Key Industries:Chemical, Process, Pharmaceutical, Manufacturing, Healthcare, Marine, Constructi...
Hotel & Accommodation
COURSE SYNOPSISThis course covers understanding of the importance of Halal food and Halal food production/preparation guidelines, for instance best practices of Halal food production/preparation, purification from najis and Halal slaughtering procedures. The course also provides a guideline to apply Singapore Halal certification programme. On completion of this unit, the learner wil...
Customer Service
COURSE OBJECTIVES• Maintaining professional appearance and attitude• Providing quality service• Addressing concernsThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon pass...
COURSE OBJECTIVES• Clean, Wipe and Reset Tables• Maintain Floors and Carpets• Monitor Food Service Areas• Perform Closing DutiesThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment b...
Human Resource Management Employment and Recruitment
COURSE DESCRIPTION On completion of this unit, learners will acquire the knowledge and skills to be a RM Team Leader/Risk Management Champion for the organisation by managing the risk management process at workplace. It involves developing a practical risk management implementation plan to identify specific actions to be taken, by whom and time for their completion. It also entails formation of ri...
Workplace Safety and Health
Course DescriptionWork At Height Course for Supervisors- Aim of this course is to provide course participants with the requisite Work At Height (WAH) knowledge. This knowledge will enable them to perform their WAH activities properly & safely.Upon successful completion of course, trainee will be equipped with the abilities to:Identify relevant workplace safety and health (WSH) Legislation/Appr...
Provider: A1 TRAINING PRIVATE LIMITED
Productivity & Innovation
growing body of information indicates that organizations that integrate their Environmental Management System (EMS), Occupational Health & Safety Management System (OH&SMS) and Quality Management Systems (QMS) can realize significant benefits such as streamlined operations and decision-making, simplified documentation, more efficient use of resources, reduction in audit costs and greater cohesive...
Provider: NEVILLE-CLARKE (SINGAPORE) PTE LIMITED
COURSE DESCRIPTIONThis unit covers the knowledge, and skills and knowledge for management of hazardous substances at the workplace.This includes identifying the sources of hazardous substances, implementing control measures to manage the associatedrisks. Persons who successfully completed this unit of competency will be recognised as the ‘competent persons’ for thecontrol of hazardous substanc...
This unit provides learners with knowledge and skills to be a Risk Management Champion for the organisation in reducing risks at source by managing the risk management process at workplace. It involves developing a practical risk management implementation plan for the organisation which identify specific actions to be taken, by whom and time for their completion. It also entails formation of risk...
Course DescriptionWork Environment Specific First Aid is provided to various industries locally and regionally. Aris bespoke training programs are developed to meet the demands and requirements of specific work environments. Aris has diverse fields of trainers with many years of experience managing industrials specific incidents and crisis. Our specialists are involved in customizing and developin...
Provider: ARIS INTEGRATED MEDICAL PTE. LTD.
Course Objective: The learners are equipped with knowledge and application skills in demonstrating first aid/ CPR skills and be able to apply them to the workplace
Provider: EMERGENCIES FIRST AID & RESCUE PTE. LTD.
Course Objective: To provide the participants with the knowledge and skills for CPR and AED according to the guidelines set by the Singapore National Resuscitation Council (NRC)
Course Objective: To provide participant with the knowledge and skill of administering first aid. The do's and don'ts when they are attending to someone who is sick or injured
Course Objective: To equip Infant Care / Child Care Personnel with the necessary First Aid Skill to handle emergencies whilst taking care of their young charge
health Training and Assessment
You believe in keeping fit and helping others to live a healthy lifestyle.With the Nitec in Fitness Training course, you can motivate people on their journey to reach their fitness goals, or to stay on track with their healthy lifestyles. You will learn to conduct group exercises, gym orientations, fitness assessments and maintain and upkeep equipment and facilities.Acquire knowledge and skills wh...
Provider: Institute of Technical Education
Course ContentVerify The Expectations Of A Risk Management (RM) Champion/RM Team LeaderForm A Risk Management TeamEstablish Hazard Identification MethodologyEstablish Risk Assessment MethodologyEstablish Risk Control Measures MethodologyWorkplace Risk Management PlanPresent The Risk Management PlanCommunicate The Identified Hazard, Risk Evaluated, And Implemented Risk Control MeasuresPart One: Wri...
Provider: A2V CONSTRUCTION SERVICES PTE LTD
Building and Construction
The Advanced Diploma in Facilities Engineering Management aim is to develop learners to meet the industry demand as a skilled team and expertise to maintain the high tech, complex and dynamic facilities in todays infrastructure. The organizations are keen to maximise the facilitys full potential, while minimising operation cost. In order to minimise the operation cost, organisations requires f...
Provider: GREENSAFE ACADEMY PTE. LTD.