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WSQ Provide Safety and Security for Guests
WSQ Spa Client Services Course WSQ Interact with Guests • Maintain Professional Appearance & Attitude • Provide Quality Service • Address Concerns WSQ Work Safely • Maintain Safe Work Environment • Move Object Safely • Use Equipment Safely • Follow Directions for Handling Hazardous Materials WSQ ProvideSafety & Security Guests • Follow Safety & Security Practices...
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
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WSQ Provide Seated Chair Massage
WSQ Provide Seated Chair Massage...
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
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WSQ Provide Sports Massage
WSQ Provide Sports Massage ...
Provider: SINGAPORE SPA INSTITUTE PTE. LTD.
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WSQ Provide Sports Massage
On completion of this unit, learner will have the knowledge & application skills in providing sports massage and be able to apply them at the workplace....
Provider: SOHA INSTITUTE PTE. LTD.
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WSQ RESPOND TO FIRE AND HAZMAT EMERGENCY
About the course:
This course is designed to enable a person to function as a member of an emergency response team in order to meet and respond to fire and Hazmat emergencies. The competency elements covered in this competency unit are: Prepare for Fire and Hazmat emergencies; Participate to contain fire emergencies; Participate to contain Hazmat emergencies; Assist...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
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WSQ RESPOND TO FIRE EMERGENCY IN BUILDINGS
About the course:
This course is designed to equip participants to function as a member of an emergency response team in order to implement the emergency response skills during as emergency incident in buildings.
Target Audiences:
•ERT of Public and Industrial Building with FSM and storing less than 5 metric tons of petroleum and flam...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
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WSQ RESPOND TO FIRE INCIDENT IN WORKPLACE
About the course:
This course is designed to equip participants with the skills necessary to handle a relatively simple fire incident which might happen anywhere in the workplace. These skills will allow participants to handle a fire incident in a cool and calm manner and execute steps to extinguish the fire...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
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WSQ Relief Staff Programme
Synopsis : Candidates will be able to have a better understanding of developmental characteristics of children from 0 4, learn ways to relate with them and apply appropriate practices while taking care of them. As a Relief Staff, one will be able to provide support in childcare centres in carrying out play and routine care activities only....
Provider: SEED INSTITUTE PTE. LTD.
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WSQ Repair Pipes and Appurtenances and Leak Detection in the Water Distribution Network
On completion of this unit, learners will acquire the knowledge and skills to perform effectively the works in the repair, customer management and support groups during leak incident as well as to locate, identify and report leaks in water distribution network according to legislative and organisational requirements....
Provider: Public Utilities Board
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WSQ Respond to Emergency Situation
This module enables participants to relate the appropriate response to emergency situations as well as the proper procedures to follow in order to save oneself from possible injury.
The total training duration is 14 hours.
(12 hours of lecture, case studies, role plays, and 2 hours of assessment)
...Provider: Institute of Process Industry (IPI) - A Division of ASPRI
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WSQ Respond to Fire Emergency in Buildings (RFEB)
Duration: 16 hours (including 2 hours of assessment)
Attendance: 100%
Graded Assessment: Written questioning (1 hour) and Written Assessment
Certification: Statement of Attainment (SOA) by Workforce Development Agency (WDA)
Course Medium: English
C...
Provider: AVANTA GLOBAL PTE. LTD.
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WSQ Respond to Fire Incident in Workplace (RFIW)
Duration: 8 hours (including 1 hour of assessment)
Attendance: 100%
Graded Assessment: Written questioning (1 hour) and Written Assessment
Certification: Statement of Attainment (SOA) by Workforce Development Agency (WDA)
Course Medium: English
Provider: AVANTA GLOBAL PTE. LTD.
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WSQ Respond to Fire and HazMat Emergency (RFHE)
Duration: 24 hours (including 3 hours of assessment)
Attendance: 100%
Graded Assessment: Written questioning (1 hour) and Written Assessment
Certification: Statement of Attainment (SOA) by Workforce Development Agency (WDA)
Course Medium: English
Course Overview
The Respond to Fire and HazMat Emergency...
Provider: AVANTA GLOBAL PTE. LTD.
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WSQ Respond to Service Challenges
This unit covers the skills and knowledge required for service staff to respond to challenging service situations with the use of appropriate verbal and non-verbal communication techniques. It involves recognising triggers which may lead to service challenges, use of service recovery procedures to respond to the challenges and escalating unresolved service challenges...
Provider:
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WSQ Retail Management Programme
no record...
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WSQ Rig & De-rig Engine for Test
On completion of this Competency Unit (CU), learner will have the knowledge and application skills in rigging and de-rigging engine for testing purposes. Summary of the Competency Elements covered: Interpret the requirements of an engine test Perform basic rigging techniques for engine test Troubleshoot and replace engine components under test Perform basic de-rigging tech...
Provider: SIA ENGINEERING COMPANY LIMITED
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WSQ Role Model the Service Vision
Exceeding customers' expectations is a key driver to build customer loyalty and brand advocates, and every service professional has a role to play. Supervisors are required to guide and mentor their team to be customer-centric and drive service delivery and exemplify behaviours aligned to the organisation's service vision...
Provider: NEXT U PTE. LTD.
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WSQ SE: Demonstrate the Service Vision
see attached doc...
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WSQ SE: Establish Relationships for Customer Confidence
see attached....
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WSQ SE: Provide Go-the-Extra-Mile Service
see attached...
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WSQ SECURITY: ASSESS AND ADDRESS SECURITY RISKS
On completion of this unit, learner will have the knowledge and application skills in Assessing and addressing security risks and be able to apply them at the workplace....
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ SECURITY: CONDUCT OPERATION BRIEFING & DEBRIEFING
On completion of this unit, ¿ Learner shall be able to conduct operation briefing prior to the commencement of an operation and conduct a post-event debriefing so that they can perform their duties effectively and professionally ¿ Learner shall be ready for the final assessment for this Competency Unit...
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ SECURITY: CONTRIBUTE TO MANAGEMENT OF SECURITY INCIDENTS
On completion of this unit, learner will have the knowledge and application skills in Contributing to Management of Security Incidents and be able to apply them at the workplace....
Provider: NTUC LEARNINGHUB PTE. LTD.
