Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
This unit covers knowledge and application skills to develop a service operations plan in order to deliver service excellence. It involves developing a service operations plan which is in line with the customer-focused strategy, communicating the service operations plan to the team, evaluating the service operations performance and implementing corrective action for improvement.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Productivity & Innovation
Learner will be able to understand and apply self awareness techniques and emotional intelligence principles such as self confidence, flexibility, conscientiousess and initiative to manage self at the workplace
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Contribute to the Design & Development of a Productivity Framework
Wholesale and Retail Trade
This seminar is designed to give participants an overview and an in-depth understanding and knowledge of the operations of the Letter of Credit and International Trade financing. This seminar aims to provide both the practical and theoretical aspects of the latest and the most effective ways of handling Letter of Credit, its applications, and fraud prevention.
Provider: Singapore Polytechnic
Information and Communications
This course aims to introduce students to the principles, concepts and techniques in managing network servers. The networking modules will provide students with the basic concepts in data communication, an understanding of computer network equipment like routers and switches and their configuration. Students will also be equipped with network troubleshooting skills and implement network control. I...
This course aims to provide students with the necessary skills to design and produce digital content. Students completing this course will be able to design web pages, and produce images, animation, sound, and video.
Pharmaceutical and Biotechnology
The course provides the participants a fundamental knowledge to apply continuous process improvement techniques in the workplace based on a set of competency elements, which include: Identify Improvement Opportunities Carry Out Continuous Improvement Activities Follow-through the Improvement Activities
Process and Product Engineering
The course provides the participants with a basic understanding of current Good Manufacturing Practices in the Pharmaceutical/Biologics industries. It equips the participants with the essential information needed to ensure continual compliance to stipulated industry standards within their organisation as well as to national and international regulatory bodies.
¿ Introduction to Operate distributed control system (DCS) ¿ Unit purpose ¿ Unit learning outcomes ¿ Unit training delivery and assessment
As in SAP
learners will have the knowledge and application skills in managing, implementing and facilitating an organisation’s systems and processes relating to continuous improvement and will be able to apply them to the workplace.
The Specialist Diploma in Supply Chain Management aims to provide foundation knowledge and skills in logistics and supply chain operations to Diploma graduates or equivalent of any discipline presently working in the industry. The course prepares them for day to day execution and management of Supply Chain/logistics Operations.
Workplace Safety and Health
This course aims to train personnel to be competent Workplace Safety and Health (WSH) coordinator under the WSH Qualifications framework. The competency-based course covers comprehensively the WSH policy, WSH management system, implementation of emergency preparedness and response plans, accident investigation techniques, monitoring of WSH performance and WSH culture development.
This unit covers mainly skills and knowledge for measurement of noise exposure at the workplace with the use of appropriate measuring equipment. A candidate who successfully completed this unit is recognised as having completed the necessary training as required by the Ministry of Manpower for conducting noise monitoring.
This unit covers mainly skills and knowledge on the control of noise at the workplace. Candidates who successfully completed this unit is recognised as having the necessary qualification to advise employers and occupiers on noise control under the WSH (Noise) Regulations.
Education and Training
no record
Provider: Singapore Training & Development Association (STADA)
Procurement/Purchasing
The Executive Certificate in Purchasing Operations aims to equip students with the practices and techniques of corporate purchasing operations in an organisation.
Provider: SIPMM ACADEMY PTE. LTD.
Administration
Perform Database Functions
Provider: SSA CONSULTING GROUP PTE. LTD.
Perform Spreadsheet Functions