Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Are you experiencing challenges to engage, motivate and inspire your team? How can you achieve results for your team, department and organisational goals through the activities and performance of your team members? Are you able to juggle your people and task skills? Develop your managerial competencies to harness your team members potential and enhance your managerial roles and responsibilities.
Provider: EFFECTIVE OUTSOURCE NETWORKS
Wholesale and Retail Trade
Provider: ELIM WORLD TRADE RESEARCH AND TRAINING CENTRE
Healthcare
Provider: ENTERPRISE PROMOTION CENTRES PTE LTD
Administration
Minutes are not just for the record; very often, it is also the basis for action and decisions. Many of us may have been asked to take minutes of meeting although we may not be the meeting secretary. The task of minutes writing is no longer reserved for secretaries or personal assistants only. Any person who attends a meeting may be asked to take up this important task. As minutes provide an off...
Provider: EON CONSULTING & TRAINING PTE. LTD.
What do you want your reader to understand, appreciate, feel, or even respond to your letter or email? Communication is not just conveying a message, communication is coding the message with the interpretation in mind. This course is designed to help learners understand and respond to different reader expectations in different situations. This includes knowing the readers' concern and addressin...
Business Management
This Leadership workshop offers the opportunity to achieve a profound experience and understanding on how to lead people, especially as you work in teams. This understanding leads to more effective leadership behaviours, better work place and a more successful organisation.
Customer Service
Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss of ...
A well-run and dynamic event helps people remember it for all the right reasons and elevates your company's brand. If you want to refine, update and expand your event management skills, don't miss this practical and interactive workshop. It provides you a structured, step-by-step guide on how to develop and manage any event impressively and with ease. You will be equipped with easy-to-follow met...
The purpose of recruitment interviews is to find the best match candidate. However, general questions illicit general answers. Close-ended questions illicit model answers. Just how can an interviewer apply tried and tested questioning techniques to obtain relevant evidence from the candidate within one hour of an interview? In addition, participants will also be familiarised with the Tripartite G...
Organisations face the issue of making difficult costing and budgeting choices that ensure profitable decisions for the company when changes in the financial markets start affecting the economy. Managers and executives must understand the approach behind cost calculation in order to gain a strong balance in allocating resources along with driving and tracking revenues. This course aims to expl...
Workplace Safety and Health
This course provides the learner with the knowledge and be equipped with the application skills in the importance of the protective roles of skin, identification of hazards that may cause injury to the skin and implementation of control measures to manage skin exposure risks.
Provider: ESIS ACADEMY PTE. LTD.
Education and Training
Course Objectives This course prepares you to be an assistant teacher to support teachers in childcare centres in providing a high quality early childhood care programme for the children. The course helps candidates: · Integrate knowledge about the development of children and the importance of positive relationships with the parents for support. · Create a healthy and stimula...
Provider: FIRST LEARNING & TRAINING CENTRE PTE. LTD.
Domestic Cleaning
Provider: FOCUS LEARNING CENTRE PTE. LTD.
Environmental Cleaning
Provider: FOCUS TRAINING PTE. LTD.
Provider: FOREST JOYS PTE. LTD.
Information and Communications