About this Course
This unit covers knowledge and application skills to develop a service operations plan in order to deliver service excellence. It involves developing a service operations plan which is in line with the customer-focused strategy, communicating the service operations plan to the team, evaluating the service operations performance and implementing corrective action for improvement.
- /5 from users
- Course Provider WILLIAM ANGLISS INSTITUTE PTE. LTD.
- Course Category People
- Course Price $147.36