Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Marine & Port Services
Duration: 2 Days (16 hours, including 2.5 hours of assessment)Course Medium: EnglishEntry Requirements:‘O’ Level or equivalentObjectives:To provide the Marine Scaffold Supervisors with required knowledge and skills to design and plan marine metal scaffolds work, supervise erection, alteration and dismantling of scaffolds as well as to carry out inspection and certification of marine metal scaf...
Provider: AVANTA GLOBAL PTE. LTD.
Domestic Cleaning
Leaning Objectives:
Provider: INTEGRATED TRAINING CONSULTANTS PTE. LTD.
Food and Beverages
COURSE OBJECTIVESBITC's Diploma in Baking and Pastry Arts is competency-based and comprehensive course which emphasize on hands-on artistic skills, techniques and knowledge.COURSE OUTLINEThis course is taught by experienced chef-instructors. Along with the opportunity to learn the baking techniques, Adult Learner can also develop skills necessary to create specialty pastries such as petit fours, t...
Provider: BAKING INDUSTRY TRAINING COLLEGE PTE. LTD.
Human Resource Management Employment and Recruitment
Course Description A joint initiative by BCM Institute and the Singapore Workforce Development Agency (WDA). This is the first in a three part series WSQ BCM workshops. Participants who complete the three part series will be able to achieve a Business Continuity Certified Planner (BCCP) certification*.The workshop covers assessing the inter-dependencies that can affect a business unit, ...
Provider: BCMI PTE. LTD.
Customer Service
Provider: Service Quality Centre
Productivity & Innovation
Upon completion of this module, you will acquire the skills and knowledge to: 1. Analyse personal goals and align them to departmental goals 2. Examine personal role and responsibilities and their contributions to departmental success 3. Maximise capabilities to achieve departmental goals 4. Plan, organise and execute personal work activities to achieve departmental goals 5. Manage stress for your...
On completion of this unit, the learner will be able to promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.
Personal Services
COURSE DETAILSThis course is designed for those who have a beauty therapy background and knowledge of human anatomy and physiology. The art of Reflexology carries the knowledge and experience of thousands of years’ development and practice of Chinese Philosophies. You will be introduced to the five energy concepts and meridians of the body, the underlining history and philosophy of Reflexology, ...
Provider: BEAUTY FOREVER LEARNING HUB PTE. LTD.
COURSE OVERVIEWThis course aims to enable learners to have the theoretical and practical knowledge and skills to enhance appearance using micro-pigmentation treatment. COURSE DETAILSTraining Hours 75 hours (Theory and Practical)Course DurationEnglish/Chinese (Part-Time) : 2.5 months – 1 day per week x 7.5 hours per dayEntry Requirements • 18 years old and above• Lower Secondar...
Engineering
Provider: Institute of Technical Education
Provide Specialty Coffee Service
Conduct Orientation and Training..
Education and Training
Customers today are more demanding that before. More are expected of our frontline staffs in their service delivery. As such our frontline staffs must acquire the competencies to create confidence and credibility to win the customers over, build and sustain relationship with the customers and most importantly meet needs and manage concerns and complaints.Programme OutlineBuild Customers’ C...
Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
Why is it important to provide good customer service on the phone?In today's competitive business world, your customers expect high quality not only in your products, but also in the service that you provide.On the phone, although you do not intend it, you may be perceived as being rude or insensitive. This is because you cannot rely on your body language or facial expressions to help you convey y...
Provider: BEYONDWORDS TRAINING PTE. LTD.
TWO-DAY COURSEUsing a combination of theory and hands-on instruction, participants will learn the key principles and techniques involved in the development and optimization of normal flow filtration processes.This two day course covers all aspects of sizing and scale up of normal flow filters which include the “Vmax™ Technique” for sizing sterile filters, p...
Provider: MERCK PTE. LTD.
Using a combination of theory and hands-on instruction, participants will learn the “best practices” procedures to setup and operate tangential flow filtration (TFF) equipment leading to an improved process consistency, reliability and robustness.This two day course covers the central elements of TFF including filter installation, basic operations covering sa...
Accounting Banking & Finance
IntroductionBachelor of Arts (Hons) in Business Administration-Final Year programme aims to promote the employability of its graduates in order that they can thrive in an increasingly competitive employment market. This is achieved this through a blend of academic study and skills development. It offers a business education, geared to professional practice, specialist careers, and self-employment ...
Provider: BMC INTERNATIONAL COLLEGE PTE. LTD.
Information and Communications
Excel is very much more than just a spreadsheet. In the very real sense of the word, Excel is a “number-cruncher”, the likes of which have only been equalled by Lotus 1-2-3 and which it has now surpassed. From humble beginnings, Excel has developed to become the spreadsheet everyone uses, be it simple home accounting to modular solutions in major corporations.ObjectivesUpon completion of this ...
Provider: Management Development Institute of Singapore (MDIS)
Building and Construction
This programme aims to provide an upgrading path for working adults who aspire to obtain a BCA-accredited diploma in electrical engineering, and to expand their career opportunities in high-growth market segments such as clean energy, green building and energy management. Besides equipping students with the fundamentals of electrical engineering, the programme incorporates a comprehensive treat...
Provider: Building and Construction Authority
The Diploma in Strategic Facilities Management will equip students with a wide range of technical knowledge and functional skills to manage the built environment. The areas covered in the programme range from principles of facilities management, green building technology, energy management, event planning and marketing to business continuity. The focus of the programme will be on sustainable pract...