Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Language Skills
The Business Mandarin Programme targets to assist working professionals acquire the necessary Chinese proficiency skills to handle business situations. This would include composing business emails, understanding information in Chinese, handling Chinese-speaking clients/counterparts or conducting meetings and presentations in Chinese with ease and confidence.
Provider: Singapore Chinese Chamber Institute of Business
Others
The Business Mandarin Programme (Chinese Workplace Literacy Series) is a collaborative project between the Workforce Development Agency (WDA) and the Office of Chinese Language Council International, Beijing (HANBAN). Singapore Chinese Chamber Institute of Business (SCCIOB) is a Continuing Education and Training (CET) Centre partner of WDA of this programme.This programme is heavily subsidised by ...
Tour and Travel Services
为有意考取新加坡旅游局合格导游证书的各阶层人士、有意提升自身的就业机会和加强雇用能力者，提供一个全面性的培训机会。本课程的三个能力单元 (Competency Unit) 是按新加坡劳动力发展局 (WDA)劳动力技能鉴定资格标准(WSQ)所设计。课程内容除了着重教导新加坡的历史、多元文化与旅游景点知识外，...
Insurance
Personal General Insurance Certification Those intending to provide advice and / or sell the following personal general insurance products: Personal Motor Insurance Personal Accident Insurance Travel Insurance Personal Property Insurance (Householder Insurance, Houseowner Insurance and Other Personal Property Insurance) Personal Liability Insurance Other Types of Personal General Insurance /...
Provider: SINGAPORE COLLEGE OF INSURANCE LIMITED
Workplace Safety and Health
Course Delivery: PART 1: ONLINE Learn through interactive lessons, video presentations and progressively-staged quizzes. You will be given 24/7 access to the online lessons and materials, so that you can eLearn whenever it is convenient for you and at your own pace. Students are given up to 60 days to complete the Part 1 online and you will need to complete Part 1 Theory exam first before be abl...
Provider: SINGAPORE FIRST AID TRAINING CENTRE PTE. LTD.
Child First Aid Course For Infant/Child Care Providers is a 23-hour First Aid and CPR program that covers all emergencies in children that can happen at home or at play. It is designed especially for those working or staying with children to render help in critical times. Participants will be trained to develop a systematic approach to a wide variety of emergencies, eliminate “old wives’ tales...
Customer Service
Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards.
Provider: Singapore Human Resources Institute (SHRI)
Human Resource Management Employment and Recruitment
Provide the participants with the understanding of strategic approach to total reward design and management. Equip the participants with basic justification and use of techniques in the management of budget control and communication. Develop the participants’ knowledge of benchmark pay system.
Provide the participants with the understanding of total reward design for key position-holders in overseas location. Equip the participants with basic justification and use of techniques in the management of budget control and communication. Develop the participants’ awareness of cultural dimension as influencer.
This two-day workshop is designed to provide the participants with a structured and practical approach to understanding, assessing and managing business risks from a HR perspective. They will be equipped with an integrated set of frameworks, tools and hands-on experience to better: define and understand multi-faceted business risks, understand the different stakeholders and their requirements, i...
Understand the rationale of Singapore’s foreign manpower policy Learn about the procedures and substantive requirements under the FMA Interpret the obligations of stakeholders such as employers, agencies and foreign employees Recognize the links of the FMA with other legal frameworks such as the Immigration Act and the Employment Act
To understand the importance of counselling in the workplace To ensure participants understand the role of counselling and responsibilities of HR professionals as counsellors, and the importance of each one. To identify the skills involved in counselling employees, specifically in employees’ grievances, inter-personal conflicts, family-related, attitude/behaviour, emotional/psychological and dis...
Engineering
This module is specially designed to effectively guide participants in the adoption of metal welding and joining technologies. The module will train participants to build up the competencies required to perform arc welding, laser welding, and brazing of metals. In addition, they will gain knowledge on weld evaluation, weld design, and welding monitoring. On successful completion of this module, pa...
Provider: SINGAPORE INSTITUTE OF MANUFACTURING TECHNOLOGY
Wholesale and Retail Trade
This competency unit specifies the skills and knowledge in handling and displaying of merchandise. Knowledge relating to visual aspects of display, safety and organisational processes and procedures for display are also covered. It consists of the following elements: Prepare to display merchandise Setup Display Maintain Display This unit is within the competency category of Merchandising and Mar...
Provider: Singapore Institute Of Retail Studies (SIRS)
This competency unit specifies the essentials in performing work safely and effectively while complying with Workplace Safety and Health (WSH) policies, procedures and legal responsibilities in retail and service environment. It consists of the following elements: Follow safe work practices and risk control procedures Participate in WSH management activities Follow workplace emergency response p...
The course is designed and structured to cover the following key aspects of cost management and estimating: • Cost planning and Control Techniques The need for cost planning and control, budgets and budgetary control, owner’s feasibility studies, project cash flow forecasting; Principles and techniques of cost planning during inception, scheme design stages including elemental cost analysis an...
Provider: SINGAPORE INSTITUTE OF SURVEYORS AND VALUERS
To provide learners with the skills and knowledge required to implement effective risk assessment (RA) in their workplaces. Learners will learn to adopt a systematic methodology in developing appropriate control initiatives with reference to the Code of Practice on Workplace Safety and Health Risk Management. Upon completion of this course, learners will understand the legal requirements, be able ...
Provider: Singapore Institution of Safety Officers (SISO)
To provide learners with the skills and knowledge required to perform and discharge their responsibilities as safety committee members, as required by the Workplace Safety and Health Act. Upon completion of this course, learners will contribute effectively to the improvement of safety and health at the workplace.