About this Course

To understand the importance of counselling in the workplace To ensure participants understand the role of counselling and responsibilities of HR professionals as counsellors, and the importance of each one. To identify the skills involved in counselling employees, specifically in employees’ grievances, inter-personal conflicts, family-related, attitude/behaviour, emotional/psychological and disciplinary matters. To acquire the skills of counselling through role-play and practice. To identify techniques of counselling in a workplace. To identify key counselling strategies in work-related problems. To identify employee strength or weakness and counsel accordingly to…

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