2198 People Courses available
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Development of Numeracy in Early Childhood Education
Provider: MARSHALL CAVENDISH INSTITUTE PTE. LTD.
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Develop A Competency-Based Assessment (CU5)
The course specifies the competencies required of an individual to develop a competency-based assessment. Primarily, people who require such competencies are those who would be involved in developing a competency-based assessment plan to gauge a workers job/task competency level against a set of p
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Environmental Cleaning ? Provide on-the-job training
On completion of this unit, trainee shall be able to have the knowledge and application skills to provide on-the-job training in the workplace.
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Demonstrate Understanding of the Local Cleaning Industry Environment (8hrs)
On completion of this module, participant will be able to identify roles, responsibilities and development opportunities in cleaning industry, follow basic environmentally friendly cleaning practices and adhere to basic preventive maintenance cleaning practices
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Security - Handle Enquiries and Requests
After completion of training, trainees will have the knowledge and skills required in handling clients enquiries and requests
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Provide Go-the-Extra Mile Service powered by Disney Institute
This course covers the knowledge and application skills in equipping service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities and charac-teristics of a service professional, creating a positive customer experience by offering customi
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Provide Go-the-Extra Mile Service
This course covers the knowledge and application skills in equipping service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities and charac-teristics of a service professional, creating a positive customer experience by offering customi
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Project a Positive and Professional Image
This course covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a positive and customer-oriented mindset to impress and wow their customers
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Manage Service Performance
This course covers the knowledge and application skills in managing service quality and customer satisfaction in an organisation. This involves recognising the importance of the organisations service standards, assessing service performance gaps, communicating and monitoring service performance le
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Implement Operations for Service Excellence powered by Disney Institute
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Foster Service Innovation powered by Disney Institute
This unit covers knowledge and application skills in promoting the service innovation culture in the organisation. It involves leading a team to generate service innovation ideas, facilitating its implementation and evaluating the success of implemented service innovation ideas.
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Foster Service Innovation
This unit covers knowledge and application skills in promoting the service innovation culture in the organisation. It involves leading a team to generate service innovation ideas, facilitating its implementation and evaluating the success of implemented service innovation ideas.
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Establish Relationships for Customer Confidence powered by Disney Institute
This unit covers knowledge and application skills to build customer confidence in the organisation and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Establish Relationships for Customer Confidence
This unit covers knowledge and application skills to build customer confidence in the organisation and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Engage in Service Innovation Initiatives powered by Disney Institute
This unit covers knowledge and application skills in understanding the importance of service innovation and the methods and opportunities that are available for a service staff to generate ideas that contribute to service innovation.
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Engage in Service Innovation Initiatives
This unit covers knowledge and application skills in understanding the importance of service innovation and the methods and opportunities that are available for a service staff to generate ideas that contribute to service innovation.
Provider: NTUC LEARNINGHUB PTE. LTD.
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WSQ Demonstrate the Service Vision
This course covers knowledge and application skills in demonstrating the organisations service vision, and recognising the role that one plays in contributing to the service vision.
Provider: NTUC LEARNINGHUB PTE. LTD.
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CULTURAL INTELLIGENCE AT WORK
Leadership and People Management
At the end of the course, participants will: a) uncover the values and belief systems that are rooted in cultural backgrounds b) gain an understanding cultural differences and develop intercultural competencies to facilitate cross-cultural communication.
Provider: Ngee Ann Polytechnic
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Neuro Linguistic Programming (NLP) for Success
Based on Neuro-Linguistic Programming (NLP) - the psychology of excellence and the technology of achievement, this workshop will enable you to have a deeper understanding of how your mind (neuro) and daily language (linguistic) influence your behaviour. You will acquire the skills to help you to r
Provider: Ngee Ann Polytechnic
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Collective Bargaining, Negotiation and Industrial Action
Human Resource Management Employment and Recruitment
Through this course participants will: Acquire knowledge on the practices and procedures of collective bargaining and the processes involved Understand the key issues of union representation for executives and management prerogatives in industrial relations Know the employers rights and obligatio
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Vector Management & Control (VMC) for Companies
Upon completion of the course, participants will be able to gain insights as well as practical applications to design an integrated vector control programme for their companies. They will also be able to develop an assessment system to monitor the effectiveness of the programme.
Provider: National Environment Agency
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ENVIRONMENTAL CONTROL OFFICERS (ECO) COURSE
To train construction site supervisor on the environmental health control work. The primary aim of the ECO scheme is for the contractors to take a more pro-active role to ensure that construction sites are kept free of environmental health problems.
Provider: National Environment Agency
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Work with clients effectively
Relates to the provision of holistic care for clients. It includes assessing and responding to individual client needs, evaluating and enhancing the clients well being and holistic development.
Provider: National Council of Social Service
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Support Clients to meet their Physical, Emotional, Psycho-social, Cognitive and Spiritual Needs
Upon completion of the course, participants will be able to: Establish and maintain relationships with clients Assess clients needs Identify and select services to meet clients needs Evaluate matched services to meet clients needs
Provider: National Council of Social Service
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Strategies For Teaching Narrative Writing
Drawing from his vast experience as a writer, Felix Cheong will introduce strategies to help you help your students who have weaker writing skills improve their narrative writing. Using a multi-media approach, Felix will take you through the basics of narrative writing, from the structure of plots t