2198 People Courses available
-
Interact with Guests
Participants will learn to: maintain professional appearance and attitude provide quality service address concerns
Provider: REPUBLIC POLYTECHNIC
-
Writing in Response to Complaints
Course Description
Most organisations received customers’ complaints at some point, even though their employees would strive to provide excellent customer service. How you respond to customers’ complaints can strengthen further or break your organisation’s reputation.
Joi
Provider: ACES LEARNING HUB PTE. LTD.
-
Implement change
Leadership and People Management
Provider: RAFFLES SKILLS LAB INTERNATIONAL TRAINING CENTRE PTE. LTD.
-
Encourage people
Leadership and People Management
Provider: RAFFLES SKILLS LAB INTERNATIONAL TRAINING CENTRE PTE. LTD.
-
Certificate in Business Administration
Human Resource Management Employment and Recruitment
Provider: PSB ACADEMY PTE. LTD.
-
Coach Service Teams and Individuals
Human Resource Management Employment and Recruitment
Provider: Pharmaceutical Society of Singapore
-
Lead a service team
Human Resource Management Employment and Recruitment
LEAD A SERVICE TEAM IN HEALTHCARE SECTOR (DISCONTINUED) Has been replaced by new module AC12 Provide Drug Information Services and the use of Information and Communication Technology (ICT) in work activities.
Provider: Pharmaceutical Society of Singapore
-
Be An Effective Team Player At Work
In this seminar, participants learn to function effectively in a team and gain satisfaction in being part of a team.
Outline:
- Key Success Factors in a team
- Provider: HRM SKILLS PTE. LTD.
- Key Success Factors in a team
-
Coaching For High Performance
In this seminar, participants learn what it takes to conduct personalised and effective coaching discussions that would guide, encourage and support the growth of people.
Outline:
- What is Coaching and its benefits
-
Provider: HRM SKILLS PTE. LTD.
- What is Coaching and its benefits
-
Effective Presentation Skills
Have you ever wondered why you could not recall what was being said in some of the speeches or presentations that you have heard? The obvious answer is that they did not make any impact on you.
Emma Ledden remarks: “Everyday I meet intelligen
Provider: HRM SKILLS PTE. LTD.
-
Effective Business Writing Skills Workshop
Many professionals ‘struggle’ to find the appropriate words and phrases when asked by their superiors to write an email or a letter to clients. When faced with writing proposals, many ‘freeze’ for loss of words. This workshop presents a step-by-st
Provider: HRM SKILLS PTE. LTD.
-
Advanced Payroll Administration
Human Resource Management Employment and Recruitment
This intensive two-day masterclass allows HR, Payroll and Finance professionals to fast-track development of their skills in making effective strategic decisions for the payroll department. The advanced course will provide them with the skills and expertise to become premier payroll specialists with
Provider: PAYROLLSERVE ACADEMY
-
IRAS Year End Tax Returns
Human Resource Management Employment and Recruitment
Upon completion of this workshop, you will be armed with many valuable tips on the subject. You will have a clearer understanding of how to prepare for and complete the different payroll year-end returns, an awareness of the employer's obligations and responsibilities, and how to avoid the penalties
Provider: PAYROLLSERVE ACADEMY
-
Deliver Service Excellence (SC/SAP)
no record
Provider: SGP INTERNATIONAL MANAGEMENT ACADEMY (S) PTE. LTD.
-
-
-
-
Develop a Risk Management Implementation Plan
Human Resource Management Employment and Recruitment
Provider: MASS EDUCATION INSTITUTE PTE. LTD.
-
Demonstrate Understanding of the Local Cleaning Industry Environment
Course contents : Understanding the Local Cleaning Environment Basic uses of Chemicals, Tools & Equipment Preparation, basic cleaning activity and reinstating of work sites Regulatory requirements, basic preventive maintenance cleaning practices Workplace Safety & Health Act
Provider: OTARES TRAINING CENTRE PTE. LTD.
-
Clean Furniture and Furnishings
This training unit covers the basic knowledge and cleaning skills required under the WSQ National Competency Standard in the Environmental Cleaning framework : Course Contents : Preparing for cleaning activities Removing loose dust and debris from furniture and furnishings Remove spillage and sta
Provider: OTARES TRAINING CENTRE PTE. LTD.
-
Perform Basic Cleaning of Washrooms
This training unit covers the basic knowledge and cleaning skills required under the WSQ National Competency Standard in the Environmental Cleaning framework : Course Contents : Preparing for work activities Removing loose dust and debris, soilage and spillage from sanitary fixtures and fittings,
Provider: OTARES TRAINING CENTRE PTE. LTD.
-
Perform Basic Cleaning of Hard Floor Surfaces
This training unit covers the basic knowledge and cleaning skills required under the WSQ National Competency Standard in the environmental cleaning framework : Course Contents : Preparing for cleaning activities Removing loose dust and debris Removing spillages from hard floor surfaces Removing im
Provider: OTARES TRAINING CENTRE PTE. LTD.
-
Perform Advanced Cleaning of Hard Floor Surfaces
This training unit covers advanced knowledge and cleaning skills required under the WSQ National Competency Standard in the environmental cleaning framework : Course contents : Prepare for work activities Scrub hard floor surfacess mechanically Burnish hard floor surfaces mechanically Strip and wa
Provider: OTARES TRAINING CENTRE PTE. LTD.
-
Perform Advanced Cleaning of Carpets and Upholstery
This training unit covers the advanced knowledge and cleaning skills required under the WSQ National Competency Standard in the environmental cleaning framework : Course contents : Prepare for work activities Water extraction cleaning Shampoo cleaning of carpets Treat carpets and upholstery Perfor
Provider: OTARES TRAINING CENTRE PTE. LTD.
-
WSQ Workplace Training for Work in a Diverse Service Environment
Provider: LEACOV SINGAPORE PTE. LTD.
-
-
-
WSQ Workplace Training for Project A Positive & Professional Image
Provider: LEACOV SINGAPORE PTE. LTD.
-
WSQ Workplace Training for Perform Security Operations within Legal Framework
Provider: LEACOV SINGAPORE PTE. LTD.
-
WSQ Workplace Training for Implement Operations for Service Excellence
Provider: LEACOV SINGAPORE PTE. LTD.