Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Productivity & Innovation
On completion of this unit, learner will acquire the skills to work with a team of subordinates in practising problem-solving and decision-making, which includes anticipating and identifying potential problems, facilitating team’s effort to resolve the problem, making appropriate decisions and seeing implementation plans through.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Human Resource Management Employment and Recruitment
On completion of this unit, learners will have the skills and knowledge in applying strategies, methods and tools used to implement a reengineering project.
Information and Communications
To be able to use Microsoft Access 2010
To understand and use Word Processing
Use Computer and Manage Files
Leadership and People Management
SUPPORT YOUR STAFF IN DEVELOP THIS SKILLS & EXPERTISE 1. IDENTIFY TEAM LEADER'S SKILLS REQUIREMENT 2. FACILITATE THEIR LEARNING OPPORTUNITIES 3. COACH TEAM LEADER
1. DEVELOP TEAM PLAN 2. MANAGE & REWARD TEAM PERFORMANCE 3. MONITOR IMPLEMENTATION OF TEAM PLAN
The learner will be able to facilitate the implementation of a productivity framework according to the Productivity road map and action plan developed.
On completion of this unit, learners will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques
On completion of this course the learner will be able to apply a systematic and rational process in solving problems and making decisions.
Domestic Cleaning
Provider: CENTER FOR COMPETENCY-BASED LEARNING AND DEVELOPMENT PTE. LTD.
Environmental Cleaning
Food and Beverages
On completion of this unit, the learner will have knowledge and application skills in demonstrate basic moist heat cooking methods and be able to apply them to the workplace
Provider: EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD.
Customer Service
This unit aims to equip the learner with the knowledge and application skills in interacting with and serving food and beverage guests and be able to apply them to the workplace
Provider: GUILFORD TRAINING CENTRE PTE LTD
Contribute to the Design & Development of a Productivity Framework
Learner will be able to leverage on traditional and new medial tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals