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Writing Reader-friendly Reports
Reports are a part of every organisations operations. Professional, reader-centred and logical reports help to communicate to the target audience effectively. Well-structured and well-written reports also project positive branding for the organisation. In this programme, participants will learn the skills and techniques of good report writing...
Provider: EON CONSULTING & TRAINING PTE. LTD.
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Writing for Publications
Broadcasting Publishing and Media
In an effort to provide more value-added services and retain loyal customers, increasingly, organisations are publishing newsletters, magazines, online articles and even books to accompany the products or service they sell. However, if the content of such publications is not well-planned or well-written, the initiative can backfire and customers’ goodwill could be lost...
Provider: Marketing Institute of Singapore
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Writing for Social Media: Engaging the Masses, Encouraging Customer Loyalty
Information and Communications
Organisations are increasingly leveraging on social media to either supplement or, in some cases, replace traditional media as a means to reach out to existing and potential customers. These organisations view social media such as blogs, Facebook pages and Twitter feeds as cost-effective alternatives that seem more personable to their target audience...
Provider: Marketing Institute of Singapore
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Writing for the Web
Broadcasting Publishing and Media
BY THE END OF THIS WORKSHOP YOU WILL BE ABLE TO: write online content that creates better impact know how to make your website more reader-friendly create more attractive content LEARNING OBJECTIVES:: Learn how to create impact through language, layout and structure Discover conventions that will help your reader Create useful social media content...
Provider: The British Council
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Writing in Response to Complaints
Course Description
Most organisations received customers’ complaints at some point, even though their employees would strive to provide excellent customer service. How you respond to customers’ complaints can strengthen further or break your organisation’s reputation...
Provider: ACES LEARNING HUB PTE. LTD.
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Writing in Response to Complaints
Why is it important to craft a good response to complaints?
Not all unhappy customers complain, but when they do, you should take that as an opportunity to put things right and repair the relationship.
Customers may be unhappy when they perceive that a policy puts them at a disadvantage...
Provider: BEYONDWORDS TRAINING PTE. LTD.
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wsq tourism provide seated chair massage
Upon completion of this course, learner will have the knowledge and application skills in providing seated chair massage and be able to apply them at the workplace....
Provider: SOHA INSTITUTE PTE. LTD.
