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Achieving Customer Service Excellence through Business Logistics
Customer-based business logistics will assure organisation’s success. However, the art of fine-balancing customer requirements and expectations with business costs to bring about excellence is no easy matter. Attend this workshop to find out how to achieve customer service excellence through the management of change and synchronised strategies...
Provider: SIPMM PTE. LTD.
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Achieving More Through Life-Balance and Goal-Setting
Course Description
Do you ever wish that you could achieve more in your work and life? How often have we felt that we can accomplish greater things, yet do not know how to go about doing it?
Almost everyone wants to achieve more and enjoy more in life...
Provider: Apcot International Pte Ltd
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Achieving Optimal Results through Project Management
Human Resource Management Employment and Recruitment
Understand the elements of systematic project management Assess project time constraints in order to sequence tasks accordingly Apply a systematic approach to project management on job-related projects Develop project schedule to guide time management of the project Understand the key factors to successful project management; and Implement and manage project sched...
Provider: CAPELLE ACADEMY PTE. LTD.
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Achieving Personal Breakthrough and Sustained Success - ONLY YOU!
This workshop focuses on how to transform your world for breakthrough performance and sustained personal success. You do not have to live with what you have or your current circumstance and environment.
You Can Change Your World and only YOU can!
There is a model for breakthrough thinking and principles which highly successfully and rich people abide by...
Provider: Management Development Institute of Singapore (MDIS)
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Achieving Project Objectives through Effective Implementation
Human Resource Management Employment and Recruitment
- Understand the definition of a project and project management; - Understand the project team structure and the role of a project team leader / project team members; - Work within project schedule to ensure project deliverables are met on time. - Identi...
Provider: CAPELLE ACADEMY PTE. LTD.
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Achieving Successful Service Excellence for Business
Customer expectation has changed over the years. In an age of increasing competiveness customers are seen to be more demanding, more discerning and at times increasingly fastidious. In today’s environment, meeting the standards in delivering service to the new age customer is never enough...
Provider: Management Development Institute of Singapore (MDIS)
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Achieving a Productive Lean Warehouse
In recent times, Warehouse Management has been steadily increasing its importance within various organisations (SMEs and MNCs), in their endeavour to manage their costs and augment their customer services level.
In this seminar we shall explore fundamental and applicable rules for a well managed, workable and effective environment in any warehouse, which will significantly...
Provider: Management Development Institute of Singapore (MDIS)
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Acquire Industry Knowledge
On completion of this unit, participants should expect to have acquired competencies in the 3 key performance statements, namely: Performance Statements A competent individual must be able to successfully perform the following: PS1 Gather information relating to the industry in which the organisation operates PS2 Analyse impact of internal and external trends on the organisation PS...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
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Acquire Travel Industry Knowledge
See Attached....
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Acquire Travel Industry Knowledge
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in acquire travel industry knowledge and be able to apply them to the workplace....
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Acquiring and Retaining Customers through Service Marketing
Sales & Marketing Customer Service marketing management
Findings show that services impact customers more directly than products do. The dissatisfaction experiences from some aspects of customer services are the reasons for customers to switch their service providers. To remain service-centric, organisations need to understand the nature and unique characteristics of services when managing service quality, productivity and personnel...
Provider: Marketing Institute of Singapore
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Acrobat 11 - Creating Intelligent E-Forms
Information and Communications
Course Description
This course covers everything you need to know about how to create forms and form workflow processes using Acrobat 11 (commonly known as Acrobat XI). Topics discussed will be the introductory concepts of electronic documents and strategies of form creation...
Provider: ACE TRAINING PTE. LTD.
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Acrobat 11 - Creating Interactive e-Portfolio
Information and Communications
Course Description
e-Portfolios empower users to combine different file formats that are created in different applications and presented in a single, polished and customized manner.
With visually appealing PDF Portfolios created in Acrobat, combining documents such as text files, images, videos, Flash movies, illustrations, PowerPoint presentations can now be ...
Provider: ACE TRAINING PTE. LTD.
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Acrobat 11 - for Design and Pre-Press
Information and Communications
Course Description
We show you how to create reliable, high-quality PDF files and use the many advanced output control tools to help ensure that your files are reliable when they go to press. We ensure participants are able to communicate and collaborate effectively with clients, colleagues and print partners...
Provider: ACE TRAINING PTE. LTD.
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Acrobat 11 for Business Professionals
Information and Communications
Course Description
In today’s world, PDF documents are commonplace amongst our myriad of files. And Adobe Acrobat 11 (commonly known as Acrobat XI) is a highly used software in the business arena where we convert files to PDF documents. You might ask, isn’t Acrobat as simple as clicking File, Print? You couldn’t be more wrong as there’s lots more to it than ...
Provider: ACE TRAINING PTE. LTD.
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Acrobat X Pro: Advanced Techniques
Information and Communications
Unknown to many, Adobe Acrobat has many useful hidden features that allow you to efficiently and easily create special PDF files that hide confidential information, standardise pagination across different documents, secure the files in different ways and producing online PDF forms. Knowing these hidden features will help increase your productivity in any office environment...
Provider: SAPURA SYNERGY SINGAPORE PTE. LTD.
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Acrobat X Pro: Essentials
Information and Communications
Adobe Acrobat X is the essential tool for universal document exchange. Governments and enterprises around the world have adopted Adobe PDF document to streamline document management and reduce reliance on paper. We aim to simplify your workflow in our structured course by involving you in many processes...
Provider: SAPURA SYNERGY SINGAPORE PTE. LTD.
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Adapt to Change
On completion of this unit, the learner will be able to identify the global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
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Adapt to Change
Upon completion of this module, participants will be able to identify the global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace ....
Provider: SSA CONSULTING GROUP PTE. LTD.
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Adapt to Change
Able to identify global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy. Share knowledge and skills to enhance productivity and effectiveness in a diverse workplace....
Provider: NTUC LEARNINGHUB PTE. LTD.
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Adapt to Change
Human Resource Management Employment and Recruitment
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
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Adapt to Change
The competency unit, “Adapt to Change at Operations Level”, is one of the operational competency units under the Personal Management and Development (PMD) Skills competency category. The PMD Skills competency category aims to develop personal mastery competence to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational goals...
Provider: Service Quality Centre
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Adapt to Change (Contextualised)
The learner will be able to identify the global trends and canges impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace....
Provider: TRAINING VISION INSTITUTE PTE. LTD.
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Adapt to Change (In-company contextualisation)
Upon completion of this module, participants will be able to identify the global trends and changes impacting the workplace, undertake lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and share knowledge and skills to enhance productivity and effectiveness in a diverse workplace ....
Provider: SSA CONSULTING GROUP PTE. LTD.
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Administer Benefits
Human Resource Management Employment and Recruitment
This unit addresses the skills and knowledgerequired to administer benefits. It coversidentifying benefits eligibility, calculating benefitseligibility and payouts, managing andcommunicating the various benefits schemes,and tracking benefits claims to investigatedisputes and check for abuse.
Understand organisational policies, processes, products and services2...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
