Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Productivity & Innovation
Participants will experience and learn to: 1. Show initiative in identifying opportunities and goals for continuous improvement in workplace performance 2. Discuss with stakeholders on potential areas and/or practices for innovation at the workplace 3. Demonstrate innovative and enterprising behaviours to improve business performance in accordance with regulatory requirements and ethics 4. Review ...
Provider: KAPLAN PROFESSIONAL
Participants will experience and learn to: 1. Analyse issues that affect the achievement of desired goals and outcomes in the macro context 2. Apply Systems Thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes and the homeostasis of the organization 3. Use Systems Thinking tools to formulate possible solutions to resolve issues that affect ...
Participants will experience and learn to: 1. Analyse the types of teams required and their value in achieving organisational goals 2. Identify and elect work team members and align roles, responsibilities, objectives and expectations of the work team to organisational goals 3. Communicate the roles, responsibilities, objectives and expectations to the work team and empower team members to accompl...
Participants will experience and learn to: 1. Set personal goals and align them to team goals 2. Identify ones role and responsibilities and their contribution towards the achievement of team goals 3. Identify personal strengths and weaknesses, list the strategies to overcome weaknesses and describe how personal strengths can contribute towards the achievement of team goals 4. Plan and complete ...
Participants will experience and learn to: 1. Analyse personal goals and align them to departmental goals 2. Examine personal role and responsibilities and their contribution to departmental success 3. Examine personal strengths and weaknesses, apply strategies to overcome weaknesses and use personal strengths to contribute towards the achievement of department goals 4. Plan, organise and execute ...
Participants will experience and learn to: 1. Evaluate information gathered from the news media to determine relevant issues and trends that affect the organisation both in the local and global contexts 2. Evaluate the implications of global competitiveness on ones job and organisation 3. Conduct training and development needs analysis using appropriate assessment methods and set learning goals ...
Participants will experience and learn to: 1. Plan work improvement activities 2. Implement work improvement processes 3. Standardise improved work processes
Learning Objectives:Understand & apply philosophy of 8 Quality Management principles, concepts and requirements of the ISO 9001:2008 'Process Based' & 'PDCA' QMS Model.Develop participants' ability to develop Implementation Strategies.Targets:Executives who have no time to attend lengthy courses are provided with Vital information on QMS Concept, Strategy for Implementation, Status Analysi...
Provider: IQCS CERTIFICATION
Learning Objectives:
Introduction and Awareness of EMS Requirements & its 'PDCA' model
The identification of significant environmental impact,its relevance and importance to your job performance
Awareness of Emergency preparedness and response
Target :
Supervisory level and operations staff.
Learning Objectives:Understand the content, interrelationships and interpreting accurately the requirements of the standards (ISO 9001:2000, ISO 14001:1996 & OHSAS 18001) in the IMS (Integrated Management System) model.Describe and explain the benefits and the overview of IMS model for strategic business management.Application of approciate techniques, tools and strategies for the implementati...
Learning Objectives:Understand the content, interrelationships and the requirements of the standards (ISO 9001:2000, ISO 14001:1996 & OHSAS 18001) in the IMS model.Its importance & relevance to your job performance.Awareness & Support of approciate techniques, tools and strategies for the implementation of Integrated Mangement System.Target : Supervisory level and operations staff...
Need for QFD, QFD benefits, QFD methodology, Four Phases of QFD:Product Planning (Phase I), Part Deployment (Phase II), Process Planning (Phase III), Product Planning (Phase IV), Toyota Rust Case Study, Managing the QFD Process, Planning and Organization QFD Projects, QFD in Product Development, Workshops/Forms....
OverviewThis programme will enable individuals to understand the Emotional Intelligence principles such as self confidence, flexibility, conscientiousness and initiative; and apply the self awareness techniques to manage self at the workplace. Learning OutcomesAt the end of this workshop, participants will acquire the right attitude, skills and knowledge to:1. Recognise own emotional states, ...
Provider: AGB EDUCATION CENTRE PTE. LTD.
Duration: 24 hours (Incl. 2 hours of assessment)Course Objectives• Recognise symptoms that could lead to potential problems at the workplace• Identify deviations from organisational norm and SOPs based on symptoms identified• Identify the possible root causes of problems using appropriate tools and techniques• Identify impact of the problems on one’s job responsibilities and other partie...
Provider: AVANTA GLOBAL PTE. LTD.