Solve Problems and Make Decisions at Operations Level

  

About this Course

Duration: 24 hours (Incl. 2 hours of assessment)

Course Objectives

• Recognise symptoms that could lead to potential problems at the workplace

• Identify deviations from organisational norm and SOPs based on symptoms identified

• Identify the possible root causes of problems using appropriate tools and techniques

• Identify impact of the problems on one’s job responsibilities and other parties involved

• Generate and select ideas using creative and logical thinking

• Evaluate and select ideas using pertinent criteria to choose the most desirable solution

• Develop an action plan for implementation of the selected solution

• Communicate the action plan to relevant parties using suitable modes of communication

• Evaluate the effectiveness of the implemented solution and action plan and initiate corrective actions where necessary

• Recommend preventive measures to avoid occurrence of similar problems at the workplace

Target Applicants

• WSH Representatives

• WSH Promoters

• WSH Advocates

The qualification also serves as the entry point for individuals with minimal WSH knowledge and experience looking to build careers as WSH professionals.

This competency unit is one of the core units required for the attainment of Certificate in Workplace Safety & Health.

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