Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Provider: Service Quality Centre
On completion of this unit, learners will have the skills and knowledge in applying strategies, methods and tools used to implement a reengineering project
Information and Communications
This module enables the candidate to understand key web publishing concepts and to create, upload, and maintain a web site.
This module allows candidates to understand the main concepts underlying the secure use of ICT in daily life and to use relevant techniques and applications to maintain a secure network connection, use the Internet safely and securely, and manage data and information appropriately.
Customer Service
This unit covers knowledge and application skills in leading a team to deliver service excellence that is in line with the organisation’s customer-focused strategy. It includes promoting a customer-centric environment and analysing the team’s performance to identify areas of improvement.
Productivity & Innovation
On completion of this unit, the learner will be able to contribute effectively to the design and development of a productivity framework, which includes conducting productivity diagnosis and recommending areas for improvement; establishing productivity goals and strategies; contributing to the development of a productivity road map and action plan, productivity measurement system, performance mana...
The competency unit, “Solve Problems and Make Decisions at Managerial Level”, is one of the competency units under the Analytical, Conceptual and Evaluative (ACE) Skills competency category. The ACE Skills competency category aims to develop the ability to generate feasible, efficient and innovative solutions to solve work problems, enhance productivity and capitalise on new opportunities. On ...
Education and Training
This Project Management Prep Training Course objective is to impart the required knowledge to project managers aspiring to get PMP® certification from PMI®.This PMP® Certification Training is based on the Project Management Framework laid out by the Project Management Institute (PMI), in the Project Management Body of Knowledge (PMBOK). This is a universally adopted standard framework used worl...
Provider: INTELLISOFT TRAINING PTE. LTD.
Building and Construction Repair and Maintenance
*Centrifugal Pumps and Pumping Systems Workshop – Better Manage Your Pumps & Save!This is a 3-full day multi-media presentation with a high level Presenter coupled with interactive sessions in class with quiz / multiple choice questions for revision and self evaluation. General safety and best practice are emphasized. Workshop manual which includes copies of the slides, quiz questions and an...
Provider: JFAM SYNERGY (PTE.) LIMITED
Workplace Safety and Health
The Basic Cardiac Life Support (BCLS) is a 8-hour course designed to teach the skills of CPR for both adult and infant collapsed victims. Participants will also be taught the essential skills of how to relief an obstructed airway for both adult and infant victims. The course comprises of the following compulsory modules: Module 1 : One-rescuer CPR Module 2 : Adult Foreign-Body Airway Obstruction...
Provider: LENTOR AMBULANCE PTE. LTD.
At work, we frequently need to influence the behaviour of others and decision-making as well as participate in formal negotiations. Whether upwards or sideways within your organisation, or with customers, vendors and business partners, there will be times when you want people to see things from your perspective. You want to win people round without causing conflict or disagreement. &nb...
Provider: KC ACADEMY PTE. LTD.
Administration Human Resource Management Accounting
Payroll administration is an important part of human resource management. Tax and labour law govern payroll issues, so competency in these areas and knowledge of best practices are essential.This full-day workshop will introduce the key concepts of payroll administration to participants and equip them with the knowledge to establish a payroll administration framework, eliminate/minimise payroll pr...
The NEBOSH International General Certificate (IGC) in Occupational Health & Safety is an internationally recognized health and safety qualification from an established independent examination board with over 25 years' experience in providing up-to-date and relevant examinations. The National Examination Board in Occupational Safety and Health (NEBOSH) is registered in United Kingdom. ( For mor...
Provider: KBA TRAINING CENTRE PTE. LTD.
Engineering
This Competency Standard states the skills and knowledge required in component surface preparation and finishing for the manufacture of aerospace components. It covers different types of surface preparation & finishing processes that includes finishing, shot peening, super polishing, acid etching, hand polishing and grit blasting. This standard also stipulates the opportunity for the applicat...
Provider: Institute of Technical Education
Hotel & Accommodation
Supervise Room Service
Apply for this course and learn how to perform operational tests on the aircraft avionics system. You will also work with engine systems, diagnosing and rectifying the faults found within.Acquire knowledge and skills which are highly relevant to the industryAssist in planning and scheduling MRO activitiesDiagnose and rectify faults in aircraft and engine systemsDiagnose and rectify faults of avion...
Education and Training Healthcare Others
The eyes are the windows to the world. A little goes a long way when it comes to taking care of these priceless assets. Open up these windows to the world by taking up the Nitec in Opticianry course! You will learn to recommend lens and frames to clients based on clients’ styles, colours and facial shapes. You will also learn to take and record clients’ ocular measurements and perfo...
On completion of this unit, learner will have the knowledge and application skills on different types of braking and loads on a motor, improving motor efficiency and power, different control techniques of starting a motor, controlling voltage and frequency and the role of different sensors in relation to motor operation as well as troubleshooting techniques and various causes of motor failure and ...
Risk Management
Lloyd McGill Pte Ltd is the WDA Approved Training Organisation to conduct training for “Develop a Risk Management Implementation Plan” under Singapore Workforce Qualification (WSQ) framework. This course has replaced the “Risk Management Course” with effect from Jan 2013.Upon completion of this course, the participant will acquire a good knowledge and skills to be a Risk Management Leader ...
Provider: LLOYD MCGILL PTE LTD