Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Information and Communications
This one-day instructor-led course, Reporting in Microsoft Dynamics CRM 2011, provides students the information to better understand reporting methods along with more advanced reporting features of Microsoft Dynamics CRM 2011. At Course CompletionAfter completing this course, students will be able to: •Understand basic reporting functionality available in Microsoft Dynamics CRM 2011•...
Provider: NETASSIST SERVICES PTE LTD
Overview 1. Introduction to Microsoft Dynamics CRM 2. Getting Around in Microsoft Dynamics CRM 3. Working with Accounts and Contacts 4. Working with Activities and NotesSales and Marketing 1. Working with Leads and Opportunities 2. Using Marketing Lists 3. Managing Campaigns and Quick Campaigns 4. Working with Campaign Activities and Responses Reporting...
The objective of the Citrix NetScaler 10.5 Essentials and Networking course is to provide the foundational concepts and advanced skills necessary to implement, configure, secure, monitor, optimize, and troubleshoot a Citrix NetScaler system from within a networking framework. This course is designed specifically for learners who have limited or no previous NetScaler experience. In orde...
Language Skills
About the course:This qualification is intended for candidates who have achieved a sound understanding of English in a business context, gained either through previous learning or employment or both, and who are able to communicate in a familiar business situation effectively, and with only minimal assistance or supervision. The qualification consists of a mandatory reading and writing exam and op...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Workplace Safety and Health
About the course:The Logistics and Transport Safety Orientation Course is a basic Workplace Safety and Health course for all workers working in the Logistics and Transport Industry.It is targeted at operational personnel and workers, small business operations and self employed persons employed in the logistics and transport industry.After the course, the participants should be able to recognize th...
Target ParticipantsAnyone who wish to have an understanding on ergonomics ObjectivesAfter the course, the participants will understand how inappropriate work postures and excessive loads on the body cause personal health problems (musculoskeletal disorders) and learn ways to eliminate or minimize the risks. They will also be given an overview of task analysis to identify bad&nb...
Provider: ACE EHS SINGAPORE PTE. LTD.
Customer Service
Course DescriptionMost organisations received customers’ complaints at some point, even though their employees would strive to provide excellent customer service. How you respond to customers’ complaints can strengthen further or break your organisation’s reputation.Join us to learn from ACES’ highly-experienced Business English Coach! You will learn simple but powerful techniques to craft...
Provider: ACES LEARNING HUB PTE. LTD.
Personal Services
COURSE DESCRIPTIONThis technique is suitable for anybody who is keen in learning more about infant massage therapy or for those who wants to promote communication and bonding with their infants. The following are the benefits of infant massage:Relaxation and enhancement of neurological developmentIncrease oxygen and nutrients flow to the cellsStrengthen immune systemRelieves discomfort of teething...
Provider: AESTHETICS INTERNATIONAL ACADEMY PTE. LTD.
COURSE DESCRIPTIONIf you aspire to become an artist, proficient in make-up and hair styling, it is here where you can really learn the ropes.The course structure guides the students form the fundamentals of colour usage to the efficient techniques in bringing out the beauty of the different facial features.Course SyllabusCourse introductionHygiene & contra-indicationsSelection of types of cosm...
Productivity & Innovation,Personal Development
Course DescriptionWould you like to discover the keys to enliven your work and life? Have you often felt that you can accomplish greater things, yet lack the drive and the know-how to go about achieving them?How do we see the value in our work so that each morning, when we awake, we look forward to it and are not driven to the boredom of routine work? How do we also enhance our life and create tha...
Provider: Apcot International Pte Ltd
Holistic understanding of a person enhances the end results combined with an understanding of the traditional therapy with herbal remedies. This brings a professional image to a higher level.ContentIntroduction to Traditional EstheticsFundamentals to Traditional EstheticsYin & Yang5 Elements TheoryQi, Blood, Body FluidHerbalismCommon herbs for EstheticsPersonalised PrescriptionDiagnosis4 Forms...
Provider: ICN ACADEMY PTE. LTD.
This module enables participants to relate the appropriate response to emergency situations as well as the proper procedures to follow in order to save oneself from possible injury.
The total training duration is 14 hours.
(12 hours of lecture, case studies, role plays, and 2 hours of assessment)
Provider: Institute of Process Industry (IPI) - A Division of ASPRI
Microsoft ® Excel Core 2013 teaches the skills to create and edit professional-looking speadsheets for a variety of purposes and situations. As you begin to build your skills, you will then create a variety of flyers and other professional materials as well as explore different ways to share the information with internal and external customers.Participants who complete this course will have revie...
Provider: IT ENABLER CONSULTANCY PTE. LTD.
Productivity & Innovation
Learning Objectives:Understand & apply philosophy of 8 Quality Management principles, concepts and requirements of the ISO 9001:2008 'Process Based' & 'PDCA' QMS Model.Develop participants' ability to develop Implementation Strategies.Targets:Executives who have no time to attend lengthy courses are provided with Vital information on QMS Concept, Strategy for Implementation, Status Analysi...
Provider: IQCS CERTIFICATION
Learning Objectives:
Introduction and Awareness of EMS Requirements & its 'PDCA' model
The identification of significant environmental impact,its relevance and importance to your job performance
Awareness of Emergency preparedness and response
Target :
Supervisory level and operations staff.
Learning Objectives:Understand the content, interrelationships and interpreting accurately the requirements of the standards (ISO 9001:2000, ISO 14001:1996 & OHSAS 18001) in the IMS (Integrated Management System) model.Describe and explain the benefits and the overview of IMS model for strategic business management.Application of approciate techniques, tools and strategies for the implementati...
Learning Objectives:Understand the content, interrelationships and the requirements of the standards (ISO 9001:2000, ISO 14001:1996 & OHSAS 18001) in the IMS model.Its importance & relevance to your job performance.Awareness & Support of approciate techniques, tools and strategies for the implementation of Integrated Mangement System.Target : Supervisory level and operations staff...
Need for QFD, QFD benefits, QFD methodology, Four Phases of QFD:Product Planning (Phase I), Part Deployment (Phase II), Process Planning (Phase III), Product Planning (Phase IV), Toyota Rust Case Study, Managing the QFD Process, Planning and Organization QFD Projects, QFD in Product Development, Workshops/Forms....
Education and Training
The BEC is a short course designed specially to arm participants with the basic skills to supervise exercise classes for individuals and groups. Participants will be taught the fundamentals and understanding of exercise and fitness, how to demonstrate proper exercise techniques, and how to use fitness equipment. Upon successful completion of the course and examination, a Certificate will be issued...
Provider: INTERNATIONAL SPORTS ACADEMY (S) PTE. LTD.
Microsoft Access 2013 Training teaches you how to design data tables, select appropriate data types and relate tables logically.You will create and modify database objects including tables, forms, reports, queries and macros, and will apply intermediate skills to streamline data entry, ensure data integrity, automate tasks and analyze data.You will also use advanced form controls to locate informa...
Provider: INTELLISOFT TRAINING PTE. LTD.