Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Engineering
Certificate in Digital Electronics Module Synopsis Digital Electronics & Applications This is a hands-on intensive module designed to help the students to design and build application projects based on digital electronics. It covers the fundamentals of digital electronics, the basic principles and techniques of digital system design. The main topics covered are Number systems, Boolean Algebra, Co...
Provider: Ngee Ann Polytechnic
Certificate in Mechanics Module Synopsis Engineering Mechanics This module introduces students to the study of external forces in two dimensions and their effect on particles and rigid bodies that are at rest. Students learn the skills to analyze the forces acting on the bodies by drawing free-body diagrams and applying the conditions of equilibrium. Topics include forces and resultants, mome...
Healthcare
Post-Diploma Certificate in Advanced Clinical Management of Chronic Diseases Module Synopsis Advanced Pharmacology This advanced module is expected to deliver a more extensive study of pharmacology in knowledge of pharmacokinetics and pharmacodynamics of various classes of drugs. It includes studies of drugs that are commonly used in patients with Chronic Diseases. It covers drug interactions, c...
Post-Diploma Certificate in Specialised Care in Chronic Disease Management Clinical Practicum Module Synopsis Clinical Practicum 1 The module provides the clinical training and offers participants the opportunities to provide direct patient and family care and gain clinical experience in diverse health care settings in acute, intermediate and long term care facilities. Participants will be at...
Information and Communications
This course is to provide the participants with a sound knowledge in project scheduling & monitoring, the use of critical path method (CPM) & PERT, control of project time and resources allocation technique. The emphasis of the course is on the practical use of Microsoft Project 2010. Microsoft Project provides the power and flexibility to plan and track projects and meet your business needs. Pa...
Marine & Port Services
Certificate in Marine Production Management Module Synopsis Engineering Materials The module aims to provide students with the fundamental knowledge of common engineering materials. The scope covers basic knowledge of metal structures and how they affect the properties and performances of engineering materials. Classroom knowledge is reinforced and enhanced by hands-on experiments in the labo...
Pharmaceutical and Biotechnology
Post Diploma Certificate in Biopharmaceutical Manufacturing Module Synopsis Upstream Processing The module will provide an overview of the processes involved in producing biopharmaceuticals from raw materials. The module will cover cells as biocatalysts, applications of recombinant technology, cell banking, bioreactors, bioreactor operation and factors involved in the scale of animal cell cultu...
Repair and Maintenance
Post-Diploma Certificate in Facility Systems and Technology Module Synopsis Mechanical Systems This module provides participants the knowledge and understanding of the basic principles of operation of various types of air-conditioning, mechanical ventilation, fire protection, water and sanitary systems in buildings, swimming pool and building automation system; as well as installation and mai...
Transportation and Storage
Certificate in Materials Management Module Synopsis Materials Planning & Control The module aims to train students with the knowledge of managing material based on business plans of the company. Emphasis will be given to the recent advances in this field and the use of computer software for planning and scheduling. Graduates are expected to acquire the knowledge and confidence in making effective...
Wholesale and Retail Trade
The WSQ Certificate in Retail Operations, developed within a national standard framework, equips front-line staff with a comprehensive range of relevant knowledge and skills for the retail industry. COURSE OBJECTIVES Competencies at this level enable trainees to demonstrate basic retail knowledge and apply a defined range of skills, and take certain responsibility of functions in their work ar...
The WSQ Diploma in Retail Management, developed within a national standard framework, equips participants with skills to become a specialist in the retail industry. COURSE OBJECTIVES Competencies at this level enable participants to demonstrate critical retail knowledge and apply a wide range of capabilities for decision-making in a dynamic environment.
You will learn key management skills on how to operate a retail store, manpower supervision and how to make key decisions to stay ahead of competitors.
Workplace Safety and Health
Developed within a national standard framework, this course provides retail supervisors with the necessary skills to carry out their jobs in the industry. It will equip you with critical retail knowledge and provide you with a range of skills for resource planning and allocation, team management as well as stock control and maintenance.
Upon successful completion of the SDOH, individuals will be recognised as competent to discharge the duties and responsibilities of an OH Officer.
On completion of this unit, the learner will have the knowledge and be equipped with the application skills in control noise and vibration and be able to apply them at the workplace including: Apply the basic principles in noise and vibration control Provides the fundamental knowledge and skills in noise and vibration control Typical control measures and assessment of these control measur...
Building and Construction
Under the Workplace Safety and Health (WSH) 2006 Act, all persons who perform metal scaffold erection in the building and construction industry must take the metal scaffold erector course and be certified to ensure safety on the job. Course Outline The course comprises of the following modules: Introduction to Metal Scaffolding Introduction to Ties and Braces Introduction to Static and Mobil...
Provider: NTUC LEARNINGHUB PTE. LTD.
Customer Service
This unit covers knowledge and application skills to build customer confidence in the organisation and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and escalated service challenges.
This course covers the knowledge and application skills in managing service quality and customer satisfaction in an organisation. This involves recognising the importance of the organisations service standards, assessing service performance gaps, communicating and monitoring service performance levels.