Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Food and Beverages
COURSE OBJECTIVESThe course consists of related theory lessons and emphasis on practical hands-on training which will enable students to learn the fundamentals of bread, cake and pastry making. The course provides students with the knowledge of how different ingredients contribute to a bakery formula in terms of functionality and processing methods.COURSE MODULESCake PrincipleSponges (Emulsified /...
Provider: BAKING INDUSTRY TRAINING COLLEGE PTE. LTD.
Productivity & Innovation
On completion of this unit, the learner will be able to facilitate work team activities and improve team performance by promoting ownership and commitment among team members to work goals and targets set, maintaining positive relationships among team members with diverse backgrounds and providing support and opportunities for individual and team contributions
Provider: Service Quality Centre
Information and Communications
On completion of this unit, the learner will have the knowledge and application skills in using a database application at an advanced level. The skills include using advanced operations associated with database design, field properties, relationships, joins and action queries.
Personal Development
On completion of the unit, the learner will be able to assess his/her individual and/or an organisation’s level of resilience, examine the area(s) for development level of resilience to achieve desired outcomes and apply resilience techniques to manage challenges
Customer Service
This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. It also includes the use of coaching techniques to close service gaps and monitor the progress of individuals for improvements in service performance.
This unit covers knowledge and application skills in the effective management of resources, along with the use of organisational guidelines to manage service operations. It involves recognising resources and implementing service operations to achieve service excellence, resolving performance issues and monitoring feedback from customers.
The competency unit, “Apply Emotional Competence to Manage Self and Others in a Business Context” (ECMSO), is one of the competency units under the Personal Management & Development (PMD) Skills competency category. The PMD Skills competency category aims to develop personal mastery competence to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational...
Advertising Sales & Marketing
STRUCTURE AND CONTENTThe advanced diploma programme consists of 6 subjects and may be completed in 8 months.Management and StrategyProfessional CommunicationFinancial Decision Making for ManagersMarketing ManagementConsumer Behaviour and Marketing StrategyMarketing in the Global ContextDELIVERY AND ASSESSMENT METHODSDelivery MethodThe curriculum is taught over 3 terms of 10 weeks, with each term c...
Provider: KAPLAN HIGHER EDUCATION INSTITUTE PTE. LTD.
Workplace Safety and Health Sercurity Management
WSQ Supervise Security Activities is a single module to prepare the Learner in Security Supervision activities and concepts. Structured under the WSQ framework, Learners are put through simulations (role plays) on various likely scenarios of daily supervisory activities and guided in the model approach to handle these situations.Upon the successful completion of this training module, the Learner w...
Provider: KNOWLEDGETREE TRAINING CENTRE PTE. LTD.
Personal Services
Aims:to provide skills at Level 1 for those interested in the Hairdressing Industryto sustain the interest of Learners wating to work in the Hairdressing Industryto encourage knowledge and understanding of the Hairdressing Industry at Level 1to provide opportunities for learners to focus on the development of the major functional skillsand the wider functional skills in a hairdressing context,such...
Provider: KIMARIE HAIR & BEAUTY TRAINING CENTRE PTE LTD
Engineering
Provider: Institute of Technical Education
Provide Table-Side Service
Hotel & Accommodation
As our everyday communications through computers and networks increases, we need skilled people to make these systems work.Apply for this course and be a skilled specialist in installing, testing and servicing computer equipment which include microcomputer system, computer peripheral equipment and microcomputer-based equipment. Besides computer related equipment, the training will equip you ...
Testing instruments are extremely crucial in aerospace, pharmaceutical, marine and oil & gas industry. Are you ready to take on the responsibility for ensuring accurate measurements?This course introduces you to a range of common electronic test instruments used to make accurate measurements. You will also learn how to calibrate and troubleshoot instrumentation systems.Acquire knowledge and skil...
Education and Training
This module specifies the selling skills and knowledge required to use product knowledge effectively to communicate with customers to develop a strong rapport and determine buying requirements. It also includes recommending appropriate products and services to customers, overcoming objections, maximising additional sales opportunities as well as closing and processing the sale.Programme OutlineEst...
Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
This WSQ Generic Manufacturing – Logistics module aims to impart the necessary skills and knowledge to apply the 5S techniques in a manufacturing environment.Programme OutlineSEIRI - Clear unnecessary items from work area• What is SEIRI?• Conducting SEIRI• Visual Workplace Concept• The Red-Tag Strategy• Disposal of unnecessary itemsSEITON - Organise work area in an orderly manner• Co...
Education and Training Early Childhood
In the rapidly growing field of Early Childhood Care & Education (ECCE), the demand for qualified professionals is insatiable. The objective of this programme is to equip you with the requisite knowledge and skills to effectively assume supervisory or administrative positions in Early Childhood Education or related fields. You will be equipped with working knowledge on leadership skills, staff man...
Provider: KLC INTERNATIONAL INSTITUTE PTE. LTD.
The first part of this two day course examines theory of tangential flow filtration (TFF) as well as the latest techniques to develop a TFF process.During a practical laboratory session, participants will determine optimum operating conditions using a model feed stream on a laboratory system to perform a concentration and diafiltration. Through a real-life case s...
Provider: MERCK PTE. LTD.
This is a Montessori teacher training course. It is suitable for students wishing to work with or to teach children from 2½ to 6 years of age. The Diploma is awarded by Modern Montessori International, London.AimsDevelop a deep understanding of current theories, research of child development, the Montessori Principle and Philosophy and their implications on early childhood care and education.Obs...
Provider: MMI ACADEMY PTE. LTD.