Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Food and Beverages
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in preparing mise en place and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Hotel & Accommodation
This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships that build customer loyalty. It also involves the know-how of handling service opportunities and esca...
This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate in Hotel and Accommodation Services competency units. Trainees will gain competency in one unit required to understand more about the supervisory skills for the Concierge.
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 26 credits. Students will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel and Accommodation Services industry.
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Hotel and Accommodation Services industry.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
MICE & Events
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) attain at least 24 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the MICE and event industry.
Tour and Travel Services
This is an Operations level unit of 2 credits.This course is developed for and in consultation with the Coffee Bean and Tea Leaf (S) Pte Ltd. This is an operations level competency requiring trainees to complete the module required in relation to their job roles. Trainees will develop the knowledge and skills to perform the tasks at the workplace. Selected trainees are experienced and have been wi...
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing reservation services and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Tour and Travel services industry.
Wholesale and Retail Trade
This is an Operations level unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in Maintain Displays and be able to apply to the worksplace
Manage Meeting and Convention Events is to equip learners with management theories, organizational structure and processes in handling all sorts of meeting and convention events. This course also enables learners to gain greater insights of how meeting and convention events are held, with in-depth critical thinking of situational control during crisis management, it looks into area of each team me...
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
Productivity & Innovation
• This training shall provide participants with the knowledge and experience needed to fulfil their role as a fully trained Auditor/Lead Auditor. • This course is certified by the International Register of Certificated Auditors (IRCA) and meets the training requirement for certification of auditors under the IRCA Occupational Health and Safety Management Systems Auditor Certification Schemes. Â...
Provider: NEVILLE-CLARKE (SINGAPORE) PTE LIMITED
Business Management
Certificate in Business Applications Module Synopsis Cost & Managerial Accounting The module provides students with a sound knowledge of cost accounting principles and enables them to make use of managerial accounting techniques in providing information for decision-making in areas such as production, marketing, and investment. Topics covered include cost concepts, cost-volume-profit analysis, re...
Provider: Ngee Ann Polytechnic
Marine & Port Services
Post-Diploma Certificate in Offshore Technology (Semester 2) Module Synopsis Fundamentals of Marine Offshore Design This module provides the students with the basic knowledge and understanding of intact stability and trim of a ship. It includes calculations on stability of ships according to the International Maritime Organization (IMO) requirements. The module also provides students with the u...
Certificate in Tourism Fundamentals Module Synopsis Introduction to Tourism & Resort Management This module introduces students to the tourism industry and its sectors. Students will acquire an understanding of tourism demand and supply, different modes of travel (air travel, cruise, rail travel & car rental), the hospitality sector, various types of visitor attractions and travel products, the i...
Accounting Banking & Finance
On completion of this unit, the learner will have knowledge and application skills in monitoring income and expenses and be able to apply them to the workplace. This includes: • establishing control systems for income and expenses • monitoring income, expenses and control systems • administering petty cash systems • reviewing financial records
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
On completion of this unit, the learner will have the knowledge and application skills in interacting with and serving food and beverage guests and be able to apply them to the workplace. This includes: • preparing to interact with guests • assisting guests with seating • taking food & beverage orders • serving beverages • picking-up food orders • serving food • presenting bills • assistin...
On completion of this unit, the learner will have knowledge and application skills in preparing and serving coffee & tea and be able to apply them to the workplace. This includes: • Assembling equipment and ingredients for coffee & tea service • Brewing coffee • Brewing tea • Serving coffee & tea