About this Course

Certificate in Business Applications Module Synopsis Cost & Managerial Accounting The module provides students with a sound knowledge of cost accounting principles and enables them to make use of managerial accounting techniques in providing information for decision-making in areas such as production, marketing, and investment. Topics covered include cost concepts, cost-volume-profit analysis, relevant costs and budgetary control, and how they could be applied in both the manufacturing and service industries. Electronic Business Applications This module introduces database concepts, information systems, value chains and integrated enterprise systems. Students will develop multi-table database applications for e-business, incorporating interactive digital media functionalities. They will also gain exposure in buying and selling on the Web using auction sites with payment settlement functions. They will learn how to improve business processes using information technology (IT) systems and tools within an integrated enterprise system. Service Operations Management This module introduces students to the operations of service organisations and management techniques for designing, planning, organising and controlling resources for the delivery of goods and services to meet customers’ needs and organisational objectives. Concepts covered include service facility, managing capacity, managing waiting lines, forecasting demand, process improvement, project management, inventory management, supply chain management and service quality.

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