Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
This unit aims to equip the learner with the knowledge and application skills in interacting with and serving food and beverage guests and be able to apply them to the workplace
Provider: GUILFORD TRAINING CENTRE PTE LTD
Human Resource Management Employment and Recruitment
Provider: HAY GROUP PTE LTD
Domestic Cleaning
On completion of this unit, the learner will be able to select and prepare cleaning agents and equipment, clean and disinfect work and surface areas, reinstate work area
Provider: HMI INSTITUTE OF HEALTH SCIENCES PTE. LTD.
Leadership and People Management
This unit addresses the skill and knowledge required to demonstrate mastery of concepts and approaches relating to personal effectiveness. It covers communicating effectively, persuading and influencing stakeholders and leading decision making.
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Provider: IMPACT MANAGEMENT SEMINARS PTE LTD
Education and Training
learn and practice facilitation skills
Provider: Institute for Adult Learning (IAL)
This unit takes you through the systematic process of preparing and facilitating OJT. It develops your ability to conduct an OJT programme that is based on sound principles and good industry practice.
You will learn how to to prepare and facilitate adult learning in this module. It covers the knowledge and skills for learners to determine the context for facilitating adult learning, employ presentation and facilitation skills to maximise participation and meet learning outcomes. Opportunities will be provided for individual participants to facilitate a learning session during the training.
You will have opportunities to plan and develop On-the- Job Training (OJT) programmes to achieve different organizational needs. Through this module, you will examine the characteristics of OJT, plan the OJT programme and develop the OJT blueprint and materials accordingly. Finally, the effectiveness of the OJT programmes and existing OJT blueprints will be reviewed and evaluated in the module.
You will learn to support and facilitate learning programmes delivered via electronic media. Processes such as the establishment and induction of learners to the e-learning environment, the use of facilitation techniques, e-learning activities to promote learners participation and collaboration, and the monitoring of learners progress will be examined in this module.
You will learn to draw out the key learning points from the group by harnessing and collating the contributions of individual group members during discussions and group activities. You will also examine specific process pathways and techniques to consensually derive shared thoughts, perspectives and conclusions from the group
Chinese version for Singapore College of Traditional Chinese Medicine - This unit provides a firm foundation for the rest of the programme. It builds up your knowledge of the Singapore Workforce Skills Qualifications (WSQ) system, a national platform for continuing education and training in Singapore. It specifies the competencies required of an individual to interpret the WSQ framework as well as...
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Portfolio, Programme and Project Office (P3O) management focuses on best practice guidance to successfully establish, develop and maintain (or in some cases re-energise) appropriate support structure that will: Inform senior management decision making on prioritisation, risk management and deployment of resources across the organisation to successfully deliver their business objectives through po...
Provider: Institute of Systems Science, NUS
Provider: INTERNATIONAL SAFETY RESOURCE CENTRE PTE. LTD.
Provider: KC ACADEMY PTE. LTD.
Provider: KYDON GLOBAL ACADEMY PTE. LTD.
Security and Investigation
Provider: LEACOV SINGAPORE PTE. LTD.