Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
Learner will be able to identify personal career goals after determining own competencies, and take steps to realise career goals by sourcing for jobs opportunities, preparing for interviews and demostrating basic social etiquette
Provider: TRAINING VISION INSTITUTE PTE. LTD.
The learner will be able to assess diversity issues, aligh team towards common goals and objectives, establish a positive work culture, moderate diverse perspectives and opinions and establish a system to facilitate communication in a diverse work team.
Human Resource Management Employment and Recruitment
The Communication & Relationship Management module focuses on competencies and skills that are needed for clear and effective communication, as well as to influence and persuade others.Course BriefA 2-day workshop to help you enhance and sharpen your Communication skills such as Listening, Communicating and clarifying critical information at the workplace, handling difficult people, negotiatio...
Provider: E-SQUARE COMMUNICATION & MANAGEMENT TRAINING CONSULTANCY
Workplace Safety and Health
At the end of the course, the participants shall be able to: Identify relevant Workplace Safety & Health (WSH) legislations / approved codes of practice / Singapore standards applicable to WAH and roles and responsibilities Identify WAH hazards and preventive measures related to WAH Demonstrate the understanding of use and care for the various fall arrest systems and equipment The participant who...
Provider: SMATRA TRAINING HUB PTE. LTD.
Education and Training
This module at operations level aims to develop in learners the competencies to demonstrate innovative and enterprising behaviours in the course of their work that will help to improve individual and team performance.Programme OutlineShow Initiative to Improve Performance• What is an Initiative Action?• Initiative Attributes• Sho...
Provider: LIGHTHOUSE GLOBAL TRAINING AND CONSULTANCY PTE. LTD.
ENSURE ADHERENCE TO WORKPLACE SAFETY AND HEALTH (WSH) LEGISLATION, POLICIES AND PROCEDURES THROUGHOUT THE ORGANISATION
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
Our training schemes are inter-active, educational and tinged with an element of fun to engage the senses of the learning party. Trainees are always treated with respect, priority and enthusiasm to generate the kind of commitment and response so that they leave the Academy armed with the right tools, knowledge, skills and attitude to serve their employers efficiently. Starting out as an extension...
Provider: SECURITAS TRAINING CENTRE PTE. LTD.
The purpose of this competency unit is to enable learners to acquire the knowledge and skills in bringing the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyse the process and redesign the process
On completion of the unit, the learner will have an understanding of Knowledge Management concepts, its role in an organisation and how ICT tools are used in Knowledge Management. The skills include using relevant ICT tools for Knowledge Management and to resolve related problems.
Customer Service
Individual will be able to successfully perform the following: 1. Recognise triggers in the service environment that may lead to potential service challenges 2. Use service recovery procedures to respond to service challenges in accordance with organisation guidelines 3. Escalate unresolved service challenges in accordance with the organisation’s guidelines
Able to enhance their knowledge and skills to effectively handle diversity in the service environment
Information and Communications
Perform Database Functions
To Understand and able to use Spreadsheet Functions
To be able to perform Microsoft Word
To be able to operate computer and manage files
Leadership and People Management
Enables an Individual to acquire the skills and knowledge to engage people.
Learner will acquire the skills and knowledge to facilitate change at Senior level within Organisation.
The programme enables a person to acquire the skills and knowledge to manage self.
On completion of this course the learner will be able to apply a systematic and rational process in solving problems and making decisions.
On completion of this unit, learners will have the skills and knowledge in quality procedures and be able to put it into practice at the workplaces