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Higher Nitec in Hospitality Operations

  

About this Course

This is a two-year course which includes a six months industry attachment with an establishment within the hospitality industry that the school partners with.

During the training, you will be equipped with a broad understanding of the operational aspects of the international hotel industry and gain an overview of the trade principles involved. You will also learn to handle general enquiries on the hotel's facilities and services, guest arrivals and departures, as well as event planning and organization.

Acquire knowledge and skills which are highly relevant to the industry

  • Handle room reservations. 
  • Handle guest arrival and departure. 
  • Provides concierge services.
  • Provides business centre services. 
  • Provides butler service. 
  • Provides executive lounge services. 
  • Handles guest relations and service recovery. 
  • Performs housekeeping services. 
  • Performs sales and marketing functions. 
  • Handle events. 

Gain valuable first-hand experience

  • Opportunity for real-work exposure through an industry attachment

MODULE OBJECTIVES

Core Modules

  • Hospitality Service and Communication
  • Introduction to Hospitality and Tourism
  • Executive Lounge Operations
  • Hospitality Sales and Events Management
  • Front Office Operations
  • Hospitality IT Systems
  • Housekeeping Services
  • Industry Attachment
Life Skills Module

  • Personal and Professional Development I & II
  • Interdisciplinary Studies I & II
  • Sport and Wellness I & II
Electives (Course Specific)

  • Public Relations
  • Introduction to Hospitality Laws and Security
Electives (Inter-disciplinary)

  • Entrepreneurship
  • Marketing and Promotions in Entrepreneurship
Electives (General)

  • Business Mandarin
  • Calculus
  • Statistics & Matrices
  • First Aid, CPR and Sports Injuries
  • Industry Attachment
  • Overseas Experiential Programme

Progression Opportunities

Higher Nitec in Hospitality Operations graduates with a Grade Point Average (GPA) of 2.0 and above may apply for progression to the first year of a related diploma course at the Polytechnics. 

Higher Nitec in Hospitality Operations graduates with a GPA of 3.0 and above may apply for progression to Technical Diploma in Culinary Arts course conducted by ITE in collaboration Institut Paul Bocuse, France. 

Career Prospects

Higher Nitec in Hospitality Operations graduates are employed by hotels and other establishments in the hospitality sector. Some of the job titles held by graduates include Front Office Executive, Guest Relations Executive, Guest Services Assistant and Hospitality Services Executive.

There are excellent opportunities for career advancement to supervisory positions and beyond. Career advancement prospects will improve as graduates acquire experience and upgrade their skills and knowledge by taking up higher- level courses.

Entry Requirements

To apply for the Higher Nitec in Hospitality Operations course, you need to have:

GCE 'O' level grades in English Language, Mathematics/ Principles of Accounts and 1 other subject

Or

GCE ‘N(A)’ level passes in English Language, Mathematics and 3 other subjects

*GCE N(A) school leavers, who applied during the January intake under the Direct Entry Scheme,will undergo 10 weeks of preparatory programme followed by 2 years of Higher Nitec training.

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