Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
The objective of the training is to provide the participants with the necessary skills and knowledge to perform and implement problem-solving techniques in their workplaceThe 8-Discipline problem-solving methodology (also called “8-Step Plan” or TOPS - “Team Oriented Problem-Solving” is a structured procedure used to arrive at the root cause of a problem. The systematic approach substantia...
Provider: GOLEMAN CONSULTING (INTERNATIONAL) PTE LTD
This course is designed to train ISO 14001 Environmental Management Systems auditors. Participants will be provided detailed insight into the concepts and requirements of ISO 14001 and its application in a business entity and the key issues while assessing the adequacy and efficiency of an Environmental Management System. The course is suitable for both Third Party and Internal Environmental Audit...
Information and Communications Productivity & Innovation
Course DescriptionYou can make people remember your message, enjoy your presentation, and make yourself more impressive by producing better results— if you learn the secrets of being an effective speaker..Just having the head knowledge is not enough. Can you convince through your presentations?Thousands have left ACES’ workshops, very pleased that they are now able to appear impressive and con...
Provider: ACES LEARNING HUB PTE. LTD.
1. Improvement in service level of members/guests. 2. Improve communication skills of staff to better connect with members when interacting with them. 3. Increase the communication level of service staff and management. 4. Improve comprehension skills of work and organisational-related documents.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Provider: INTEGRATED LEARNING SYSTEMS PTE LTD
The Lean Six Sigma course focuses on process improvement through waste elimination and variation reduction. It is applied on processes that are inefficient and ineffective. The applications of tools are not restricted to manufacturing or engineering processes, it could also be applied to transactional process in Human Resources, Finance or Customer Services. The course primarily aims to enable a...
Provider: Nanyang Technological University, Centre for Continuing Education
This course aims to provide people currently working in or wishing to enter the water industry with the skills and knowledge required to perform their jobs effectively.
Provider: Public Utilities Board
no record
Provider: Singapore Human Resources Institute (SHRI)
The course aims at building the team leader’s own competency and capability in aligning one’s performance to that of the organization, whilst leading the team members in achieving the organizational goals.
Provider: SINGAPORE INSTITUTE OF MANAGEMENT
This course is designed to provide an in-depth understanding on the principles of Occupational Health and Safety Management and the requirements of OHSAS. Participants will learn the approach normally taken for developing an occupational health and safety management system and common risks /hazards identification techniques used in the industry. COURSE CONTENT - Introduction - The evolution of o...
Overview Target Audience Management Representative (MR) Middle Managers Functional Heads Quality Practitioners Designated Internal Auditors for the Company
Provider: CCIS SINGAPORE PTE LTD
This course is approved by the Institute of Environmental Management and Assessment (IEMA) and is designed for those individuals conducting 1st, 2nd and 3rd party EMS audits. The course is delivered over 5 days and is structured to enable participants to achieve defined learning objectives.
Provider: EQS ASIA PTE LTD
1. Improvement in service level of walk-in customers 2. Increase in staff’s confidence level when communicating with customers 3. Increase in level of communication level between staff and management
2 -day Internal QMS Auditor Training This course is designed to equip participants the knowledge and practical skills Required to audit the organisations Quality Management Systems (QMS) against ISO 9001.
This training unit provides learner with generic knowledge and application skills in using Failure Mode & Effect Analysis (FMEA) techniques. It covers the principles and the method for the identification, implementation and follow up of FMEA methodology. This unit provides learners the opportunity to apply, demonstrate and practise the skills learnt in applying the FMEA techniques. This is one of ...
Provider: NEVILLE-CLARKE (SINGAPORE) PTE LIMITED
COURSE OBJECTIVES At the end of the training program, the participant will be able to: ¿ Participate in team establishment ¿ Participate in developing team culture ¿ Communicate with team members ¿ Assist to improve team performance
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
The learner will be able to conduct self assessment of own competencies to determine personal career goals, and develop plan to achieve these career goals. The learner will be able to source for compatiable jobs, apply for then and prepare for advanced job interviews and demonstrate appropriate social etiquette when attending interviews
On completion of this unit, learners will have the skills and knowledge in supervising work improvement processes at their workplaces