Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
Provider: Service Quality Centre
On completion of this unit, the learner will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances to be effective at the workplace
This standard assessment plan is developed to provide guidelines and assessment materials to Approved Training Organisations (ATOs) who are interested in providing assessment for competency unit: Manage Quality System and Processes The assessment strategy and methodologies will follow closely that of the competency standards, performance statement, knowledge requirements, range of applications, an...
This Standard Assessment Plan is developed to provide guidelines and assessment materials to Approved Training Organisations (ATOs) in the generic manufacturing industry, who are interested in providing assessment for competency unit: Supervise Work Improvement Processes. It presents the required process, procedures and materials needed to carry out the assessment in accordance to the requirements...
On completion of the unit, the learner will be able to understand and apply self awareness techniques and model Emotional Intelligence principles to facilitate understanding and management of self and others in a team and to cultivate a positive emotional climate at the workplace.
On completion of this unit, the learner will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received, and use effective negotiation skills to resolve conflicts for a winwin outcome, taking into consideration social and cultural differences.
The competency unit, “Foster Team Adaptability”, is one of the supervisory units under the Personal Management and Development (PMD) Skills competency category. The PMD Skills competency category aims to develop personal mastery competence to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational goals. On completion of this unit, learners will be ab...
Upon completion of this unit, the learner will be able to conduct self-assessment of own competencies to determine personal career goals, and develop plan to achieve these career goals. S/he will be able to source for compatible jobs, apply for them and prepare for advanced job interviews and demonstrate appropriate social etiquette when attending interviews.
Do you know that an aeroplane is made up of many precise components of different materials and shapes?Aerospace is a rapidly developing field with many new discoveries each year. Join this course now and you will learn to manufacture aerospace components, using the state-of-the-art machines and software to monitor precision machine operations, as well as perform quality checks.Acquire knowledge an...
Provider: Institute of Technical Education
Productivity & Innovation Fashion
Instead of admiring their hairstyles, why not learn how to create one?In this course, you will learn haircutting and chemical techniques, to texturise and colour hair in line with the latest fashion trends. You will also learn to create glamorous upstyles for functions and events, and have the opportunity to showcase your work in hair shows.Acquire knowledge and skills which are highly relevant to...
Participants will experience and learn to: 1. Bring the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. 2. Adopt a systematic approach in improving a process through process mapping, analyse the process and redesign the process.
Provider: KAPLAN PROFESSIONAL
Participants will experience and learn to: 1. Assess diversity issues that have implications on a work team working towards common goals and objectives 2. Align diverse work teams towards common goals and objectives 3. Examine the differences among the background of members in a diverse work team and their implications on maximizing team effectiveness and synergy 4. Establish a positive work c...
Participants will experience and learn to: 1. Conduct self-assessment of personal competencies acquired through learning and experience 2. Set personal career goals taking into account industry demand and personal competencies 3. Review requirements to achieve personal career goals and develop plan to achieve career goals 4. Source for jobs which are compatible with personal competencies and caree...
Participants will experience and learn to: 1. Assess personal competencies to formulate personal career goals 2. Conduct market research to establish personal career opportunities and develop a career plan to meet personal career goals 3. Review requirements of selected career path to develop a personal career portfolio 4. Synthesise personal competencies to develop personal brand and optimise use...