Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Hotel & Accommodation
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 26 credits. Students will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel and Accommodation Services industry.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Hotel and Accommodation Services industry.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
Human Resource Management Employment and Recruitment
The Service Excellence WSQ Supervisory modules provide the participants with skills and knowledge to lead and coach service team with confidence; and improve relationships with customers by applying effective communication techniques and understanding the types of service behaviours that truly make an exceptional difference to the customers. Participants will also learn to encourage and coordinate...
This course is a management level qualification requiring trainees to complete those individual modules they require for particular job roles. Each unit will be taken as individual option. Trainees will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism/F&B Industry.
MICE & Events
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) attain at least 24 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the MICE and event industry.
Tour and Travel Services
This is an Operations level unit of 2 credits.This course is developed for and in consultation with the Coffee Bean and Tea Leaf (S) Pte Ltd. This is an operations level competency requiring trainees to complete the module required in relation to their job roles. Trainees will develop the knowledge and skills to perform the tasks at the workplace. Selected trainees are experienced and have been wi...
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing reservation services and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Tour and Travel services industry.
Wholesale and Retail Trade
This is an Operations level unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in Maintain Displays and be able to apply to the worksplace
Workplace Safety and Health
This is an Operations level elective unit of 1 credit. On completion of this unit, participants will have the knowledge and application skills in Provide On-Site Security and be able to apply to the workplace.
This is an Operations level core unit. On completion of this unit, participants will have the knowledge and application skills in safety and security for guests and be able to apply them to the workplace.
Engineering
Provider: WORLEYPARSONS PTE. LIMITED
Perform Security Command Centre Activities at Client's Premises This unit equips security personnel with the knowledge and skills to prepare for operations, monitor and respond to security situations and supervise maintenance of security systems and information.
Provider: Security Industry Institute (SII)
Customer Service
Provider: Association of Singapore Attractions
Education and Training
On successful completion of this unit, the participant will have the knowledge and application skills to recognise the elements & principles of design. The unit covers skills & techniques to recognise the principles & elements of design & colour harmony in nature, art work & floristry. The skill of drawing & sketching will enhance the florist’s ability to prepare simple graphic illustrations of ...
Provider: TROPIFAME FLORAL DESIGN SCHOOL PTE. LTD.
Manage Meeting and Convention Events is to equip learners with management theories, organizational structure and processes in handling all sorts of meeting and convention events. This course also enables learners to gain greater insights of how meeting and convention events are held, with in-depth critical thinking of situational control during crisis management, it looks into area of each team me...
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
Information and Communications
Target Audience: Course designed for business analysts, finance and accounting audiences, management, and general audiences. Pre-requisite: EX01-100 Course Outline Working with Charts ? Creating a Chart ? Styling Charts with the Design Tab ? Modifying Charts with the Layout Tab ? Additional Styling with the Format Tab ? Manipulating a Chart ? Changing the Type of Chart ? Changing the Source Dat...
Provider: AVANTUS TRAINING PRIVATE LIMITED