Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Leadership and People Management
SUPPORT YOUR STAFF IN DEVELOP THIS SKILLS & EXPERTISE 1. IDENTIFY TEAM LEADER'S SKILLS REQUIREMENT 2. FACILITATE THEIR LEARNING OPPORTUNITIES 3. COACH TEAM LEADER
Provider: TRAINING VISION INSTITUTE PTE. LTD.
1. DEVELOP TEAM PLAN 2. MANAGE & REWARD TEAM PERFORMANCE 3. MONITOR IMPLEMENTATION OF TEAM PLAN
Productivity & Innovation
1. Improvement in service level of members/guests 2. Improve communication between service staff and members/guests, 3. Increase in the communication level of service staff and supervisors
To equip staff - Warehousing staff (Receiving, Picking & Packing Departments with Conversational Intermediate English so that they are able to perform their functions better.
The learner will be able to facilitate the implementation of a productivity framework according to the Productivity road map and action plan developed.
On completion of this unit, learners will be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques
On completion of this course the learner will be able to apply a systematic and rational process in solving problems and making decisions.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Writing)
Training for Workplace Numeracy
Workplace Safety and Health
On completion of this course participants will be able to understand the workplace safety and health policies, procedures and programmes. Participants will be provided with the technical knowledge to educate workers on workplace safety and health policies, procedures and programmes. The participants will also be able to implement and control workplace safety and health management programmes toget...
Advertising Sales & Marketing
This course is designed to equip participants with the skills of writing the advertising copy to communicate the message effectively.
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
Broadcasting Publishing and Media
This course covers contributing to the visual input of the production through good composition and effective camera movement.