Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Business Management
A good business plan is essential to achieve entrepreneurial goals and/or to increase potentials of an existing or new business. A clear and compelling business plan serves as an action plan that guides decisions-making and operations towards achieving its desired financial goals.A business plan is a written description of a business' future that gives decision-makers a clear roadmap on what they ...
Provider: Marketing Institute of Singapore
Debt settlement and recovery issues have taken on centre-stage in many companies due to increased complexity and uncertainties in the business environment. Many times, they are left facing the challenge of how best to approach or resolve these issues in the least damaging way. Many companies are not clear on how to secure payment and outstanding debts.The objective of this course is to provide par...
This workshop is about how you can become a more effective manager through mindfulness practice. You will learn the skills to manage your own self and your own team as well as how to influence peers, partners and customers.In today’s complex business world, you are constantly challenged to take on more and more responsibilities. There are constant distractions from social media. How can you see ...
Have you ever wondered what a particular contract clause or term actually means? Why are certain clauses so commonly found in some commercial or business contracts? Being unsure on the meaning and interpretation of a contractual term or provision is too risky for your business and work. Poorly drafted contracts do not provide protection and may lead to contractual disputes and litigation, arbitrat...
This course is a step-by-step approach to showing you how to write a proposal that will impress your boss, peers or even customers and get them to say "yes" to your ideas. Being able to write effectively will give you an advantage whether you are in sales, operation or a support function of your company.The first key to crafting "win-win" proposals is to know your audience. If you know who you are...
Successful organisations understand that selling based on price may help to drive sales in the short-term, but can be detrimental to long-term sustainability. Business Value Selling is a highly participative 2-day training course that will equip participants with the tools required to effectively position and sell based on value.Learning Outcomes:Fundamentals: Understand the principles of selling,...
In today’s complex and dynamic business environment, negotiation skills are an asset prized by all organisations. Such skills are useful not only when dealing with external customers, but also with internal ones in a variety of possible situations. Contrary to what some might think, such skills can be acquired and when practiced, can add to your repertoire of skillset necessary to lubricate and ...
Financial planning and budgeting are critical to the success of a business entity – for-profit or otherwise. Financial plans and budgets are an integral part of strategic planning that are indispensable in the deployment and effective allocation of resources to achieve the entity’s long- and short-term objectives.Learning Outcomes:Day 1 of this workshop provides you with an understanding...
Business Management marketing management
An effective marketing campaign begins with an effective marketing message. It's important that our message addresses the issue of who the message is for (the target market), why we offer our services (the benefits or the problem we solve for the target market) and how are we going to reach them (the marketing tactics and considerations of the marketing mix).Crafting a consumer focused marketing m...
This course is about legally protective writing strategies. Nobody gets it right first time. Writing in a strategic way is as important as oral statements. Strategic legal writing is critical for solving commercial and business or engineering disputes and winning legal battles. This course gives a wide range of topics that arise in everyday tasks in a business and commercial setting. It gives to t...
Business Management Customer Service
Competition is everywhere and companies have spent great efforts in using effective customer acquisition and retention programmes, ranging from loyalty reward to subscription-based membership programmes, for winning customer loyalty and commitment. It is imperative for organisations to continue retaining the most valued customers and acquiring new ones for business sustainability.An effective cust...
A business is never static and its budget should not be either. Ensuring that a dynamic budget is developed and actively managing it during the financial period is essential to help keep the business on course all year long.Budgets can however be difficult to plan and maintain. Unexpected events, cash flow or supply chain problems are just some of the issues that can all reap havoc with even the m...