Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
This unit addresses the skills and knowledge required to promote innovative work practices in the delivery of people management/human capital services. It covers the identification of opportunities for innovation and processes for its promotion and implementation.1. Identify opportunities to enhance people management/human capital service delivery2. Lead people management/human capital team’s co...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Course DescriptionThe Diploma in Security Management is designed in accordance to the skill standards set by Singapore Workforce Development Agency (WDA). This is a competency-based training programme that is targeted towards security management staff who oversees the security operations at several sites or who manages security operations in-house.The course comprises of 8 modules, incorporates th...
Provider: APRO TRAINING CENTRE PTE LTD
In this programme, participants will learn how to lead workplace communication by evaluating and identifying gaps and barriers, as well as to implement consistent and effective communication strategies and mechanisms within the organisation. They will also learn how to assess a negotiation situation, develop strategies for, and conduct negotiations to achieve organisational goals and win-win outco...
Provider: SINGAPORE INSTITUTE OF MANAGEMENT
no record
Provider: TAT HONG TRAINING SERVICES PTE LTD
This unit covers evaluating business function opportunities, identifying and creating innovation opportunities within a business function, developing, supporting and guiding employees to contribute to innovation, as well as consulting with and seeking approval from relevant stakeholders on developing and innovation initiatives.
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
This module will equip learners to acquire knowledge and skills in bringing the resources and processes together to achieve the organizational set goals using a variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyze the process and redesign the process.
Provider: CAPELLE ACADEMY PTE. LTD.
On completion of this unit, learner will acquire the skills to work with a team of subordinates in practising problem-solving and decision-making, which includes anticipating and identifying potential problems, facilitating team’s effort to resolve the problem, making appropriate decisions and seeing implementation plans through.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
DEVELOP INNOVATIVE PROGRAMMES.
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
1. Improvement in service level to members/guests 2. Increase in staff’s confidence level when communicating with members/guests 3. Increase in level of communication level between staff, coworkers and management
1. Improvement in service level of walk-in customers 2. Increase in staff’s confidence level when communicating with customers 3. Increase in level of communication level between staff and management
This course equip learners with the skill and knowledge to systematically identify problems, collect pertinent information to clarify the problem, analyse the root cause(s) and recommend action(s) to resolve the problem. It also includes checking the effectiveness of the corrective action(s) and its integration to organisations overall management system in preventing recurrence of the problem. T...
Provider: NEVILLE-CLARKE (SINGAPORE) PTE LIMITED
Provider: INTEGRATED LEARNING SYSTEMS PTE LTD
This unit of competency deals with the skills and knowledge required to monitor the implementation of the production or maintenance quality control procedures at the enterprise level
Provider: PETROFAC TRAINING INSTITUTE PTE. LTD.
On completion of this unit, learners will have the generic knowledge and application skills to safely handle, prepare, test, analyse and document laboratory tests.
Provider: Public Utilities Board
Provider: EBEN CONSULTANTS (FAR EAST) PTE LTD
Participants will be able to plan daily work to meet quality system requirements as well as maintain and improve work quality
Provider: EDUQUEST INTERNATIONAL INSTITUTE PTE. LTD.
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.