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SUPERVISION OF METAL SCAFFOLDING ERECTION COURSE
Course Overview Identify the Workplace Safety and Health Act, subsidiary legislation and industrial code of practice relevant to the marine industry List the roles and responsibilities of a shipyard supervisor Conduct a safety briefing for shipyard workers and contractors Coordinate the implementation of safe work procedures in the marine industry Provide inputs for drawing up a r...
Provider: EVER SAFE CONSULTANTS PTE. LTD.
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SUPPORT CHANGE PROCESSES
Human Resource Management Employment and Recruitment
see attached learner' guide...
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SUPPORT TEAM
Leadership and People Management
Why does the world need another firm like yours? If you dont have a purposeful answer, then neither does your team. Team leaders ensure clarity, alignment and accountability for corporate vision and values, so as to build sense of purpose. When team members move in the right direction, engagement levels increase...
Provider: BOOTSTRAP PTE. LTD.
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SUSPENDED SCAFFOLD RIGGERS COURSE
About the course:
This course is to train persons who wish to be trained and employed as Suspended Scaffold (Gondola) Riggers to erect, install, re position, dismantle or alter suspended scaffolds (Gondola).
Legal Requirement:
An approved scaffold contractor shall employ or engage only scaffold supervisors, scaffold erectors and suspend...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
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SUSPENDED SCAFFOLD SUPERVISORS' COURSE
About the course:
SDF: For all the courses commencing from 1st July 2013, we will bill the full course fee. Customers are required to apply and claim SDF directly from WDA. Please refer to below website for information on funding amount and more. http://www.skillsconnect.gov.sg/web/guest/home.
SDF course code : CRS N 0014859
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Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
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SV WSQ Coach for Service Performance
This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. It also includes the use of coaching techniques to close service gaps and monitor the progress of individuals for improvements in service performance....
Provider: Service Quality Centre
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SV WSQ Demonstrate the Service Vision
This unit covers knowledge and application skills in demonstrating the organisation’s service vision, and recognising the role that one plays in contributing to the service vision....
Provider: Service Quality Centre
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SV WSQ Drive Service Quality and Customer Satisfaction
This module covers knowledge and application skills in the assessment of the service quality and customer satisfaction levels within an organisation. It involves the identification of relevant benchmark criteria and key performance indicators to monitor and manage customer information for service excellence...
Provider: Service Quality Centre
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SV WSQ Engage in Service Innovation Initiatives
This course will help you to: Recognise the importance of Service Innovation Generate potential Service Innovation Ideas Evaluate potential Service Innovation ideas Present mock up of Service Innovation Ideas...
Provider: Service Quality Centre
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SV WSQ Implement Operations for Service Excellence
This unit covers knowledge and application skills in the delivery of service excellence by utilising organisational service operations resources. It involves the use of effective teamwork to perform service operations in accordance with organisation’s guidelines and escalating service performance issues....
Provider: Service Quality Centre
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SV WSQ Lead with Service Vision
This unit covers knowledge and application skills in leading a team to deliver service excellence that is in line with the organisation’s customer-focused strategy. It includes promoting a customer-centric environment and analysing the team’s performance to identify areas of improvement....
Provider: Service Quality Centre
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SV WSQ Manage Operations for Service Excellence
This unit covers knowledge and application skills in the effective management of resources, along with the use of organisational guidelines to manage service operations. It involves recognising resources and implementing service operations to achieve service excellence, resolving performance issues and monitoring feedback from customers....
Provider: Service Quality Centre
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SV WSQ Manage Service Performance
This unit covers knowledge and application skills in managing service quality and customer satisfaction in an organisation. This involves recognizing the importance of the organisation’s service standards, assessing service performance gaps, communicating and monitoring service performance levels...
Provider: Service Quality Centre
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SV WSQ Project a Positive and Professional Image
This unit covers the skills and knowledge to equip service professionals with the right grooming and professional image required for building confidence and projecting a positive image. It also involves equipping them with a positive and customer-oriented mindset to impress and wow their customers in their day-to-day engagement....
Provider: Service Quality Centre
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SVCF Analyse Service Quality and Customer Satisfaction
This unit covers knowledge and application skills in analysing customer data to establish and improve the level of service quality and customer satisfaction in the organisation. This involves analysing service quality and customer satisfaction results, communicating findings and implementing improvement plans to close gaps....
Provider: Service Quality Centre
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SVCF WSQ Evaluate Organisation for Business Excellence
This unit covers knowledge and application skills in managing the organisation’s business excellence journey in a holistic and integrated manner. It includes planning for business excellence, assessing the organisation’s level of business excellence, managing improvements for business excellence as well as sustaining business excellence....
Provider: Service Quality Centre
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SVCF WSQ Innovate the Customer Experience
This unit covers the knowledge and application skills in identifying the elements that forms customer expectations so as to provide the desired customer experience that is line with the organisation’s vision, mission and values. It covers various methods to design, innovate and translate the desired customer experience into a service operations plan....
Provider: Service Quality Centre
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SVCF WSQ Manage a Diverse Service Environment
This unit covers knowledge and application skills required to manage a diverse service environment. It involves promoting inclusiveness, building team cohesion and managing diversity challenges and opportunities that may have implications on service delivery....
Provider: Service Quality Centre
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SVCF WSQ Work in a Diverse Service Environment
This unit addresses the skills and knowledge required to handle diversity. It includes recognising the importance of inclusiveness, demonstrating the use of emotional intelligence and resilience to handle diversity in the service environment, and monitoring one’s actions in handling diversity....
Provider: Service Quality Centre
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Safe Medication Practice for Nurses
Pharmaceutical and Biotechnology
The course aims to provide nurses with comprehensive knowledge on developing systems, strategies and practices for safe medication practices. It will cover the collaborative roles of the nurses in ensuring safe medication practices....
Provider: PARKWAY COLLEGE OF NURSING & ALLIED HEALTH PTE. LTD.
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Safe use and handling of non-hazardous chemicals under supervision
1 Recognise the dangers to environment, human and animal health of exposure to chemicals 2 Safely handle and store non-hazardous chemicals 3 Prepare equipment and tools to apply non-hazardous chemicals safely under supervision 4 Apply non-hazardous chemicals safely under supervision 5 Clean and store tools and equipment...
Provider: Centre For Urban Greenery And Ecology
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Safeguarding your Organisation Against Fraud
According to the KPMG-SMU Singapore Fraud Survey 2014, some important facts and findings you should know;
- Internal fraud has risen since 2011 and remains the most significant threat.
- 58% of the fraud incidents reported in 2014 were perpetrated by employees...
Provider: Management Development Institute of Singapore (MDIS)
- Internal fraud has risen since 2011 and remains the most significant threat.
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Safety & Health Committee Training Course
Overview This course aims to empower participants to be effective safety committee members who will be instrumental in enhancing safety and health at the workplace, as required under the new Workplace Safety and Health Act which came into effect on 1st March 2006. Course materials and a certificate of attendance will be awarded. ...
Provider: BOND INTERNATIONAL CONSULTANTS PTE LTD
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Safety Culture Challenge : Overcoming Resistance to Achieve A Step-Change In Your Safety Culture
70% of all major change efforts in organization change because organizations often do not take the holistic approach required to see the change through.
Programs are implemented but people do not follow these programs. Training is given but people behave differently outside the classroom. Knowing what to change is easy, knowing how to create change is tough...
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
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Safety Inspection (Workplace and Fire)
In OSH Management System, it is essential to understand the systematic and pragmatic approach to measuring and improving workplace Safety Performance, and to provide valuable feedback to the management for review. Safety inspections are vital for the monitoring, improving and feedback on the safety performance of an organization...
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