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Managing Employee Relations in Australia

  

About this Course

The requirements of the Australian employee relations system are complex and often counter-intuitive creating a high degree of risk particularly for organisations operating across borders. Day-to-day people management throws up challenges for those on the front line and for those in HR whose job is to support them.

Using the employment lifecycle, this one day program addresses some of the most difficult areas of human resources in Australia including Award interpretation, managing performance, managing leave, dealing with complaints, grievances and investigations, understanding work health and safety requirements and designing locally based HR policies.

Utilising hands on activities and case studies, this program will assist participants to create more effective people management practices in their Australian operations and provide advice on how best to minimize your organisation’s risk.

(This is a continuation of the HRLAW Australia seminar - For those who have attended the HRLAW Australia seminar, they will find this program useful in their understanding of the Australian employee relations system).


Objectives

In this workshop, participants will learn about:

  • The important issues to consider upon engaging a new staff member.


  • Appropriately applying minimum standards of employment across varying workforces.


  • The positives and potential pitfalls of HR policies and procedures within the Australian context.


  • Practical steps in managing performance - meeting compliance requirements whilst increasing efficiency.


  • How to respond to complaints and grievances - including investigation processes and techniques.


  • The importance of Work Health and Safety compliance and how to effectively deal with Workers compensation claims.


  • Strategies to mitigate risk in managing the termination of employment

    • Outline

    1. Engagement

  • Minimum standards

  • Contracts

  • Award coverage

  • Enterprise Agreements

  • Fair Work Commission Information statement

  • Establishing capacity (pre-employment medicals, health declarations)

    • 2. Performance

  • Policies and procedures

  • Training

  • Appraisals

  • Performance Management

  • Difficult conversations

  • Leave management

    • 3. Grievances & Investigations

  • EEO

  • Bullying

  • Inappropriate Behaviour

  • Process

  • Unsubstantiated complaints

    • 4. Safety

  • Work Health and Safety
    • -proactive management
    -minimum compliance

  • Work Cover
    • -Receiving a claim
    -Managing a claim
    -Closing a claim

    5. Separation

  • Probationary period

  • Resignation

  • Redundancy

  • Termination

    • Methodology

    As a highly interactive session, this program includes:

  • Theory

  • Relevant real-life examples

  • Interactive exercises

  • Case studies

  • Skills practice

  • Question and answer opportunities

    • Who should attend

  • Senior Corporate Executives and Managers

  • HR Executives, Managers and Directors

  • Those with operations in Australia

  • Those seeking to enter the Australian market.


    • Benefits of attending this course

  • This course provides practical guidance in the intricacies of the Australian employee relations system and how best to minimise risk for your organisation.


    Answers this training provides

  • How do I include the minimum terms and conditions of employment within my Australian operations?


  • How do I determine what Award (if any) covers my employees?


  • Do I need to use an employment contract and if so, what should be in it?


  • What are the policies and procedures I should have in place?


  • I have a poor performing employee, how do I manage this issue to get to a timely outcome?


  • Our employees accrue excessive amounts of annual leave - can I make them take their leave and if so how?


  • I have an employee who takes excessive amounts of sick leave - what can I do about it?


  • What are the organisation's obligations with regard to work health and safety? Are there any individual obgliations for our managers and staff?


  • What are the risks of not complying with work health and safety regulations?


  • I have just received a WorkCover claim from an employee - what do I do?


  • I have an employee who has been on WorkCover for a significant period of time - what can I do?


  • I need to terminate the employment of an employee - how can I go about this with the least amount of risk?


  • Our organisation is restructuring which is likely to result in the redundancy of some positions. What are our obligations in these circumstances?


    • Consultant

    Hugh McPherson is currently the Managing Director of an Australian based consulting firm that provides specialized services to organizations based in Australasia and the wider APAC region around the effective management of employment compliance, the creation and implementation of people management systems and the introduction of structural change.

    Hugh was a senior manager in an Australian workplace relations consulting firm and his experience is in providing high level advice to medium and large enterprises across a variety of different industries and industrial environments. Previous to this, Hugh had been the Senior Employee Relations Adviser in a large Australian government organisation, a contracted advisor to the Union movement and HR Manager in the health sector. Hugh presents on relevant issues at events across the region, and sits on the Board of Directors of the Human Resources Outsourcing Association’s (HROA) APAC chapter.


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