Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Provider: KAPLAN PROFESSIONAL
Participants will experience and learn to: 1. Recognise symptom(s) that could lead to potential problem(s) at the workplace 2. Identify deviations from organisational norm and SOPs based on symptom(s) identified 3. Identify the possible root cause(s) of the problem(s) using appropriate tools and techniques 4. Identify impact of the problem(s) on ones job responsibilities and other parties involv...
Participants will experience and learn to: 1. Evaluate personal goals and align them to organisational goals 2. Evaluate personal strengths and weaknesses; develop strategies to overcome weaknesses and leverage on personal strengths to contribute towards the achievement of organisational goals 3. Justify ones role and responsibilities and their contribution towards the achievement of organisatio...
Participants will experience and learn to: 1. Evaluate information gathered from the news media to determine relevant issues and trends that affect the organisation both in the local and global contexts 2. Evaluate the implications of global competitiveness on ones job and organisation 3. Conduct training and development needs analysis using appropriate assessment methods and set learning goals ...
Participants will experience and learn to: 1. Identify symptom(s) that could lead to potential problem(s) at the workplace 2. Apply logical deduction to anticipate and detect problem(s) at the workplace based on symptom(s) and relevant information gathered 3. Analyse relevant information surrounding the perceived problem(s) and identify the exact problem using elimination process, objective reason...
Participants will experience and learn to: 1. Assess diversity issues that have implications on a work team working towards common goals and objectives 2. Align diverse work teams towards common goals and objectives 3. Examine the differences among the background of members in a diverse work team and their implications on maximizing team effectiveness and synergy 4. Establish a positive work cultu...
Participants will experience and learn to: 1. Plan daily quality control work activities 2. Facilitate & control process quality 3. Maintain process quality
Training for Workplace Literacy (Comprehensive)