Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Broadcasting Publishing and Media
In an effort to provide more value-added services and retain loyal customers, increasingly, organisations are publishing newsletters, magazines, online articles and even books to accompany the products or service they sell. However, if the content of such publications is not well-planned or well-written, the initiative can backfire and customers’ goodwill could be lost. Often, the task of writin...
Provider: Marketing Institute of Singapore
Business Management
This course is a step-by-step approach to showing you how to write a proposal that will impress your boss, peers or even customers and get them to say "yes" to your ideas. Being able to write effectively will give you an advantage whether you are in sales, operation or a support function of your company.The first key to crafting "win-win" proposals is to know your audience. If you know who you are...
Sales & Marketing marketing management
Learn the Best Practices of SEO Marketing from UK's Top Digital Marketing Research & Training Company! Equip yourself with the latest 2015 SEO knowledge in this 2-day course, and unleash the power of SEO in the increasingly competitive online space.Intensive 2-day course covering all aspects of natural Search Engine Optimisation (SEO)Great introductory course for professionals with little...
Productivity & Innovation
To provides the participants with skills and knowledge to facilitate the implementation of a productivity framework according to the Productivity Road Map and Action Plan developed. Participants will also learn to encourage and coordinate with the team to participate in role play.
Provider: KAPLAN PROFESSIONAL
Customer Service
Refer to attached
Human Resource Management Employment and Recruitment
Participants will experience and learn to: 1. Analyse issues that affect the achievement of desired goals and outcomes in the macro context 2. Apply Systems Thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes and the homeostasis of the organization 3. Use Systems Thinking tools to formulate possible solutions to resolve issues that affect ...
Participants will experience and learn to: 1. Assess personal competencies to formulate personal career goals 2. Conduct market research to establish personal career opportunities and develop a career plan to meet personal career goals 3. Review requirements of selected career path to develop a personal career portfolio 4. Synthesise personal competencies to develop personal brand and optimise use...
Participants will experience and learn to: 1. Manage customer expectations 2. Monitor the cost of quality 3. Assure work processes are performing in an acceptable manner using statistical techniques.
Information and Communications
Leadership and People Management
Others
Learners are able to: 1. Set organisational budget plan direction in consultation with relevant stakeholders and aligned to overall organisational strategic plans. 2. Review organisational financial and treasury management policies, systems, budgets and plans to evaluate effectiveness in increasing business value. 3. Evaluate financial implications of financial and treasury management policies, sy...