Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Hotel & Accommodation
This is a Supervisory level qualification requiring students to complete 10 Competency Units (4 Core units and 6 Elective units) and attain at least 21 credits. Students will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel and Accommodation Services industry.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in carry out thorough cleaning of public areas and be able to apply them to the workplace.
Legal
This course is a management level qualification requiring trainees to complete those individual modules they require for particular job roles. Each unit will be taken as individual option. Trainees will gain knowledge and become competent in skills from a broad range of highly-developed management skills specific to the Tourism/F&B Industry.
Tour and Travel Services
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest departures and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing concierge services and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 23 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the Tour and Travel services industry.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
Productivity & Innovation
1. Improvement in service level to members/guests 2. Increase in staff’s confidence level when communicating with members/guests 3. Increase in level of communication level between staff, coworkers and management
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Audit/Risk Management
Look no further as CCIS presents a 2-day hands on practical workshop on ConSASS! Learn how to score well This hands on class is structured in an interactive way as the trainer will go through each element in the audit checklist with the participants. Participants will also be performing gap analysis on their own organisations documents and procedures to better equip themselves with the know-...
Provider: CCIS SINGAPORE PTE LTD
Food and Beverages
Module Objectives & Content: Upon completion of the module participants will be able to: ? Understand the elements required to produce basic puff pastry. ? List and describe the functionality of ingredients used in making puff pastry. ? List the types of puff pastry and the fat to flour ratio. ? Calculate puff pastry recipe using Bakers Percentage. ? Describe the ingredient pre - conditioning re...
Provider: CEREALTECH SCHOOL OF BAKING TECHNOLOGY PTE. LTD.
Procurement/Purchasing
The objectives of the proposed SDSCM are: To provide participants current knowledge and understanding of companies best practices on materials management and supply chain initiatives that focuses on production, purchasing strategies, planning, warehousing and inventory costing. To enable participants to examine the role of transportation from a macro perspective with special emphasis on its effe...
Provider: Nanyang Polytechnic
Since the maiden release of OHSAS 18001 in 1999, many companies have used the standard as the framework to improve their occupational health and safety practices, to meet legal and local authoritys compulsions, as well as to demonstrate social responsibilities. With the release of the 2007 version, the international community can expect an Occupational Health & Safety Management System standard...
Provider: NEVILLE-CLARKE (SINGAPORE) PTE LIMITED
Business Management
Certificate in Business Administration Module Synopsis Business Planning & Administration This module enables students to acquire practical application skills that are relevant for the industry. They would be required to do a research based project relevant to the industry that is of interest to them and present their findings to integrate or improve the different functional areas of the organis...
Provider: Ngee Ann Polytechnic
Certificate in Business Principles Module Synopsis Principles of Economics This module provides students with an understanding of the basic principles of economics and how they are applied in a typical economy. In Microeconomics, the individual constituent units of the economy are analysed and students will study the economic behaviours of the consumer, the firm, the market and the industry. In...
Insurance
Certificate in Wealth Management Module Synopsis Ethical Practices & Financial Regulations In this module, students will be introduced to the practice and codes of conduct in the financial services industry. Students will examine the ethical issues and the roles of the financial professionals, key stakeholders and other participants in the industry. Principles & Practice of Insurance This m...
Certificate in Tourism Marketing Module Synopsis Tourism & Resort Marketing This module provides students with a comprehensive understanding of the marketing principles and practices within the context of the tourism and resort industry. Topics covered include destination and resort marketing, public relations, and Singapore's tourism industry initiatives. Emerging marketing trends and issues in ...
Equip participants with the necessary knowledge and application skills in preparing non-alcoholic beverages. On completion of this unit, participants will be able to: ¿ . Set up and prepare non-alcoholic beverages ¿ . Reconstitute beverage mixes
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
On completion of this unit, participants will have the knowledge and skills in providing visitor information and be able to apply them at the workplace. These include: Develop background knowledge about site Gather and record visitor information statistics Orientate visitors to attraction site Assist Groups Outline public programmes and schedules Provide directions
On completion of this unit, the learner will have the knowledge and application skills in managing meeting. This includes: • Planning and preparing for meeting • Conducting meeting • Following up on meeting