Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Customer Service
COURSE OUTLINE FOR EI SKILLS FOR HANDLING DIFFICULT CUSTOMERS The Basics in Customer Service Developing strategies to increase your emotional intelligence skills to better manage and motivate yourself to be a better service provider Developing the 3Vs of communication to increase your effective communication with customers Working with Difficult Customers Situations
Provider: GIL CONSULTANCY PTE. LTD.
Information and Communications
COURSE OUTLINE FOR ADOBE CAMERA RAW 7 IN-DEPTH Introduction to Adobe Bridge CS6 Navigating the Bridge Interface Viewing Images in Bridge Importing Images from the Media into Bridge Organizing and Sorting the Files Working with Collection, Keywords & Metadata Template Introduction to Adobe Camera Raw 7 Working with Adjustments Working with Details Using Splitting Tool Making Lens Corrections Using ...
COURSE OUTLINE FOR MS ACCESS 2010 BASIC TO INTERMEDIATE Introduction of a Database Working Through Normalisation Concept Working Through Table Design Understanding Field Properties Understanding Relationships Working with Datasheet View Importing/Exporting Data Working with Prefix Report Design Query Design Form Design
COURSE OUTLINE FOR EXCEL 2007 OPTIMISING DATA HANDLING Excel tips and shortcuts for data handling What to be on the lookout for Conversion Locating and extracting data Cleaning up data Conditional formatting in data handling
COURSE OUTLINE FOR MS EXCEL 2010 BASIC TO INTERMEDIATE Quick Start to Microsoft Excel 2010 How to Customise the Quick Access Toolbar How to Handle the Ribbon How to Use a Workbook How to Use Worksheets How to Work with Cells and Cell Data How to Format Data and Content How to Work with Cell Styles How to Work with Conditional Formatting How to Work with Row and Column Formats How to Make Reference...
COURSE OUTLINE FOR MS POWERPOINT 2013 ADVANCED Working with Custom Shows Working with Action Buttons Working with Tables Working with Charts Working with Organisation Charts Applying Animations Inserting Audio & Video Files Inserting Web Elements
COURSE OUTLINE FOR MICROSOFT WORD 2007 FOUNDATION Exploring and Starting Word 2007 Customising Word Default Settings Editing and Proofreading Document Formatting Document Handling Bullet and Numbering Working with Multilevel Lists Changing Page Layout Handling Headers and Footers Columns & Drop Cap Working with Graphics, WordArt & Symbols Working with Shapes Working with Text Box
COURSE OUTLINE FOR PHOTOSHOP CS6 FUNDAMENTALS Introduction to Photoshop CS6 Adobe Mini-Bridge Managing Workspace Introduction to Panels Using Tools and Panels Working with Text Transforming Objects Working with Smart Objects Working with Layers Using Layer Styles Using Healing and Retouching Tools Using Filters Working with Smart Filters
COURSE OUTLINE FOR PHOTOSHOP CS6 FOR PRINT DESIGN Overview of Brochure Types Introduction to Colours Preference Settings for Print Design Setting Up Your Print Design Workplace Setting Up Your Print Design Document Selection in Print Design Colour in the Print World Colour and Tone Correction in Print Retouching for Print Working with Typography Layer for Print Image and Type Designing Sharpen the...
Productivity & Innovation
Aims to provide PMEs with key managerial skills, competencies and knowledge in the areas of project management, quality management, business process improvement, and people management.
Provider: Institute of Process Industry (IPI) - A Division of ASPRI
Pharmaceutical and Biotechnology
The SBT is to enable technologists to acquire knowledge in genetics, the cell cycle, environmental biotechnology, proteome analysis, human molecular genetics and genome bioinformatics. SBT course has hands-on laboratory practicals in all the modules with computer-based applications on retrieving and analysis of biological sequences of the human and other genomes. The SBT provides deep and wide cov...
Provider: Singapore Polytechnic
This course is suitable to technicians or specialists working in a manufacturing or process environment. The trainees will arm themselves with essential skills on how to interpret and follow a standard operating procedure (SOP); observe good personal hygiene; check for contamination and carry out cleaning activities on equipment and work area; detect and report abnormality in their workplace.
Transportation and Storage
This course aims to equip non-maritime and logistics graduates with knowledge and skills in shipping operations and logistics management so that they can apply themselves effectively to broaden the scope of their job function beyond their specialized domain, thus enhancing future advancement prospects in their workplace.
Workplace Safety and Health
Covers the toxicology principles and health effects which would enable individuals to anticipate health risks and take proactive measures for the prevention of ill health
This unit covers the knowledge, and skills and knowledge for management of hazardous substances at the workplace. This includes identifying the sources of hazardous substances, implementing control measures to manage the associated risks. Persons who successfully completed this unit of competency will be recognised as the ‘competent persons’ for the control of hazardous substances at the workp...
This unit covers on the knowledge of the different types of indoor air quality one may encounter in the workplace – the types of contaminants in the air we breathe and their sources. The module will also cover on ventilation issues and comfort indicators from these contaminants; learning how to use appropriate sampling instruments to take sampling and their sampling points. They will also know a...
Apply Workplace Safety and Health Practices
Education and Training
no record
Provider: Singapore Training & Development Association (STADA)
Perform Advanced Database Functions
Provider: SSA CONSULTING GROUP PTE. LTD.