Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Language Skills
The Business Mandarin Programme targets to assist working professionals acquire the necessary Chinese proficiency skills to handle business situations. This would include composing business emails, understanding information in Chinese, handling Chinese-speaking clients/counterparts or conducting meetings and presentations in Chinese with ease and confidence.
Provider: Singapore Chinese Chamber Institute of Business
Others
The Business Mandarin Programme (Chinese Workplace Literacy Series) is a collaborative project between the Workforce Development Agency (WDA) and the Office of Chinese Language Council International, Beijing (HANBAN). Singapore Chinese Chamber Institute of Business (SCCIOB) is a Continuing Education and Training (CET) Centre partner of WDA of this programme.This programme is heavily subsidised by ...
Insurance
To ensure potential financial advisers / representatives possess the requisite knowledge of the product characteristics, as well as the tools and techniques to analyse, advise and market collective investment schemes and unit trusts.
Provider: SINGAPORE COLLEGE OF INSURANCE LIMITED
The objectives of the CMFAS Exam for Module 9A – Life Insurance And Investment–Linked Policies II are to test candidates on their knowledge and understanding of the features, types, advantages and disadvantages of structured products, comparison with other investment options, governance structure, documentation and risks associated with the investment of structured products, particularly Struc...
Personal General Insurance Certification Those intending to provide advice and / or sell the following personal general insurance products: Personal Motor Insurance Personal Accident Insurance Travel Insurance Personal Property Insurance (Householder Insurance, Houseowner Insurance and Other Personal Property Insurance) Personal Liability Insurance Other Types of Personal General Insurance /...
Healthcare
The Blended National Resuscitation Council Advanced Cardiac Life Support Course emphasises the importance of high quality CPR with advanced cardiovascular life support interventions as well as effective team interaction and communication during resuscitation. Participants will practice essential ACLS skills individually, as part of a team, and as a team leader. By completing the theory module onli...
Provider: SINGAPORE FIRST AID TRAINING CENTRE PTE. LTD.
Workplace Safety and Health
Benefits of attending this highly interactive 1-day program: Read a simple incident quickly and stop it from developing into a big-time crisis Perform emergency procedures such as CPR in a realistic simulated exercise Improve coordination and time gaps between crisis management and emergency response Overcome panic during sudden encounter with massive crowds and how to optimize time and manpower ...
Customer Service
Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards.
Provider: Singapore Human Resources Institute (SHRI)
Human Resource Management Employment and Recruitment
This “how to” workshop gives you a step by step practical approach to develop an effective training plan in today’s dynamic business environment. It shows you how to apply a highly effective procedure to determine training needs at the organisation, business and individual level. Manage your HRD resources and identify appropriate training methodology. Return to your workplace with the key sk...
Select Appropriate Recruitment And Selection Methods • Work with stakeholders to identify requirements for positions to be recruited • Select appropriate recruitment channels and selection and assessment methods in consideration of relevant internal and external factors Facilitate Implementation Of Recruitment And Selection Methods ion Methods • Review selection criteria to prepare intervie...
At the end of the 2-day program, you will: Learn how to analyse your and the other party’s power positions. Know your behavioural and conflict management styles. Understand interpersonal skills and how to use it to enhance the negotiating climate. Learn how to use creativity to improve a negotiation outcome. Know how to read verbal and non-verbal signals. Learn how to apply pressure tactics and...
Coaching skill is essential for roles that require to lead people in an organization as it is one of the most effective methods of developing workers to be motivated, to learn, and adapt to changes. Coaching offers win-win partnerships in the workplace as both the coach and the employee learn and develop in this coaching relationship. This course will provide you with the fundamentals of coaching ...
After this one day workshop, participants should be able to: Explain the purpose and value of having an Employee Handbook Identify the essential contents that the handbook should contain Filter down to the contents that are relevant to their organisation Comply with the relevant legislation that govern HR policies and practices Avoid common mistakes when drafting their handbook
Engineering
The module aims to provide participants with an overview of various solid-state welding techniques including FSW, DB, resistance spot welding as well as ultrasonic welding. Participants learn about the fundamentals of various processes, joint design, defects control, weldability of various materials, and their applications. On the successful completion of this module, participants will be able to ...
Provider: SINGAPORE INSTITUTE OF MANUFACTURING TECHNOLOGY
Knowledge in regulatory requirements plays a critical role in ensuring compliance with the laws and regulations guiding the development and commercialization of health care products. As medical technology and bioscience companies grow and mature, their need for trained regulatory personnel intensifies. Developed and taught by experienced personnel from the certification industry, this module aims...
This module is specially designed to effectively guide participants towards quickly adopting the most efficient ways to control/improve weld quality and welding productivity. The module will train participants to build the competencies required to perform weld evaluation, undertake testing and inspection of welded joints, perform design and simulation, understand the welding process mechanisation ...
Audit/Risk Management
This training develops the skills needed to assess and report on the conformance and effective implementation of processes, and to contribute to the continual improvement of a quality management system based on the ISO 9001:2008 standard. On completion of this training course you will be able to: Describe the role of internal audit in the maintenance and improvement of management systems Explain...
Provider: Singapore Institution of Safety Officers (SISO)
To provide learners with the skills and knowledge required to perform as a Risk Management Champion for their organization. Learners will learn to develop and manage the risk management process and to reduce risks at source through implementation of control measures.