Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Business Management
Course Learning Outcomes The aims of this course are to enable candidates to develop: an understanding of administration and organization; knowledge of administration systems and procedures; and an understanding of a range of business services and management support. This qualification is intended for candidates who are working or preparing to work in an administrative role which requires initiat...
Provider: BMC INTERNATIONAL COLLEGE PTE. LTD.
Human Resource Management Employment and Recruitment
Overview The new Workplace Safety and Health (Risk Management) Regulations came into effect on 1st Sep 06. All employers, self-employed, principals, contractors and sub-contractors are required to conduct risk assessments to identify potential safety problems at their workplaces. They will then need to implement measures to control or reduce these hazards.
Provider: BOND INTERNATIONAL CONSULTANTS PTE LTD
Leadership and People Management
In an increasingly competitive and turbulent world, the need for an individual to keep pace with the workplace demands and changes is critical. For those aspiring to leadership role, they need broad horizontal skills such as communication and decision-making and vertical skills such as deep, specific technical skills so as to lead teams successfully. E#ective team leaders are those who recog...
Provider: BOOTSTRAP PTE. LTD.
Productivity & Innovation
This module will equip learners to acquire knowledge and skills in bringing the resources and processes together to achieve the organizational set goals using a variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyze the process and redesign the process.
Provider: CAPELLE ACADEMY PTE. LTD.
Workplace Safety and Health
Provider: CERTIS CISCO SECURITY PTE. LTD.
Customer Service
Information and Communications
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Provider: EAGLE INFOTECH CONSULTANTS PTE LTD
• Identify the various platforms of communication in an organization, it’s benefits and pitfalls • The purpose of engagement with customers over such platforms • The types of organizational resources available that can enable such interaction with customers • Effective communication skills via the various platforms • Various methods to monitor and collect stakeholders’ feedback v...
Provider: TRAINING VISION INSTITUTE PTE. LTD.
On completion of this unit, learner will acquire the skills to work with a team of subordinates in practising problem-solving and decision-making, which includes anticipating and identifying potential problems, facilitating team’s effort to resolve the problem, making appropriate decisions and seeing implementation plans through.
Broadcasting Publishing and Media
Determine staff and clients¿ communication styles by assessing and analyzing behaviour patterns, emotional display and psychological needs (PS2). Develop communication strategy for effective management by focusing on staff and clients¿ needs and key concerns (PS3). Deliver communication strategy to effectively persuade, influence and motivate their target audience (PS1, PS4)
Provider: SINGAPORE MEDIA ACADEMY PRIVATE LIMITED
¿ Identify the relevant stakeholders and supervising body to make final decisions with regards to risk ¿ Determine scope of acceptable risk as defined by the stakeholders and the role that risk will play in the decision making process ¿ Define the scope of the risk assessment by identifying what role risk will play in the decision making process and who will be making the final decision in rega...
Domestic Cleaning
On completion of this unit, the learner will have the knowledge and be equipped with the application skills in evaluate and control biological hazards and be able to apply them at the workplace. This includes: • Apply the basic principles in the identification and assessment of biological hazards and risks and the methods for sampling of bio-aerosols to evaluate the exposure risks • Provides ...
Provider: ST ELECTRONICS (E-SERVICES) PTE. LTD.
On completion of this unit, the learner will have the knowledge and be equipped with the application skills in basic principles in working within/around confined space. This includes: • Use of appropriate gas testing equipment to ascertain that the confined space atmosphere is safe for entry and work. • Recognise the limitation of the test equipment used; calibrate the equipment and use it to...
Course Synopsis This course will prepare the new and existing Adobe Dreamweaver user for an Adobe Certified Associate Exam. After the course, the user is able to create websites. For those seeking employment that requires demonstrating the ability to use digital media needed to plan, design, build, and maintain effective communications, Adobe Certified Associate is a certification program that val...
Provider: AVANTUS TRAINING PRIVATE LIMITED
Course Description Microsoft® PowerPoint® 2010 Core teaches the information worker how to create and manage presentations using a variety of core and intermediate features. Some topics may appear to be basic skill sets but are discussed in more detail, exploring at a higher level different options that can be chosen or applied for that skill set. Students who complete this course will have revie...
Target Audience: Course designed for business analysts, finance and accounting audiences, management, and general audiences. Pre-requisite: Preferably with Ex02-200 Course Outline Fundamentals ? What is Microsoft Office Excel 2010 ? Whats New in Excel 2010? ? Opening Excel ? Interacting with Excel ? Closing Excel Creating a New Workbook ? Opening a Workbook ? Saving a Workbook ? About Exce...
Why does the world need another firm like yours? If you dont have a purposeful answer, then neither does your team. Team leaders ensure clarity, alignment and accountability for corporate vision and values, so as to build sense of purpose. When team members move in the right direction, engagement levels increase. Leverage on high employee engagement to raise the bar in team performance. T...
Recognize the importance of service innovation in the organization Generate potential service innovation ideas to transform the customer experience Evaluate potential service innovation ideas according to organizational evaluation criteria Present mock ups of service innovation ideas to stakeholders
Understand the elements of systematic project management Assess project time constraints in order to sequence tasks accordingly Apply a systematic approach to project management on job-related projects Develop project schedule to guide time management of the project Understand the key factors to successful project management; and Implement and manage project schedule to ensure pr...