Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Participants will experience and learn to: 1. Recognise own emotional states, the causes of those emotional states and its effects on performance and interpersonal relationships at the workplace 2. Manage own emotions and impulses to work effectively with others, taking into consideration the different cultures and background of individuals at the workplace 3. Identify personal strengths and we...
Provider: KAPLAN PROFESSIONAL
Participants will experience and learn to: 1. Plan work improvement activities 2. Implement work improvement processes 3. Standardise improved work processes
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Writing)
Training for Workplace Numeracy
Information and Communications
Perform Database Functions (Access 2003) requires the candidate to understand the concept of a database and demonstrate competence in using a database.
Presentation requires the candidate to demonstrate competence in using presentation software.
Leadership and People Management