Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Personal Development
Learning Outcomes:Work effectively and productively in a multicultural context.Develop a global mindset along global competencies.Adopt skills, techniques, attitudes and behaviours to provide an atmosphere of trust, respect and supportive communication between colleagues and clients.Consciously practise the global skill-set which is not only nice to know but necessary in today's multicultural envi...
Provider: Marketing Institute of Singapore
Value creation has always been part and parcel of any businesses. Businesses need to engage every part of the production chain to help create new strategies, enter new markets, create new brands, create new applications for technology, find new ways of connecting with customers and/or to help find new partners. What is different today is the speed at which all such activities need to be executed. ...
The workforce is continuously facing challenges from changing workplace environment, the pressure of workload, hierarchy, cultural differences and working with various stakeholders. Individuals with interpersonal skills build positive working relationship with others through understand emotions, share differences, resolve conflicts, giving or receiving feedback in a constructive manner. They ...
This advanced one-day course will build your current skills in the techniques of making an influential, convincing and successful presentation. Discover how to:Turn a 30 minute presentation to 10 minutes on the goDeliver ‘less is more’Add compelling evidence with metaphorsApply the law of increasing returnsLearning Outcomes:Plan and prepare clear and concise content that appeals to the audien...
Personal Development Sales & Marketing
The word 'negotiation' either rings intense fear or excitement in any professional's mind but this is an important life-skill that one can never be complacent with.Practical and down-to-earth, this course is designed for the sales professional who needs to engage in frequent negotiations with demanding buyers who may have the upper hand at times. The two-day course covers the strategic approach to...
Everyday thousands of people get caught in a whirlwind of busyness, stress and distractions - causing the tendency to not operate at one's best and produce work that are uninspired or even second-rate. It doesn't have to be that way for you. In this course, you learn a 'personal optimizing' approach to break away from directionless burnout and discover an energizing new way of working – that hav...
The difference between creative and those less so, is often self-perception. Creative people see themselves as creative and give themselves the freedom to create. Others think less about creativity and give themselves few opportunities to create anything new.Being creative may be just a matter of making time to take a step back and allow oneself to ask whether there may be a better way of doing so...
Personal Development Education and Training
Much of what business managers and supervisors do is solve problems and make decisions and they are likely to do it by reacting to the problems. Often, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before.Whilst problem solving is of crucial importance to all businesses when products or processes fail, such that corrective action can b...
Negotiation is a process whereby two persons or groups strive to reach agreement on issues or courses of action where there is some degree of difference in interest, goals, values, or beliefs. The job of the negotiator is to build credibility with the “other side”, find some common ground (shared interests), learn the opposing position, and share information that will persuade the “other sid...
It is not what you say but how you say it.If you make better presentations, you normally get the juicier projects! It makes people pay attention to your message and enjoy listening to your speech. You can advance in your career rapidly with effective presentation skills. Acquire the necessary art of convincing and inspiring an audience to take action.Learning Outcomes:Organise information to be pr...
Just because someone isn’t walking the same path as you, doesn’t mean they’re going the wrong way. People may have very different perspectives on how things should be done, but they may have the same goals. Having differing views can actually help you achieve better results as you complement each other’s talents and aim for synergy of ideas. A difficult colleague may have good intentions. ...
This highly interactive course will provide participants with an insight into the causes of physical and psychological stress. Participants will learn to identify the symptoms of stress and what can be done to relieve stress at a personal level. They will also be taught how to develop a positive outlook and gain work satisfaction through emotional management including anger management. A holistic ...
Businesses today are experiencing revolutionary strides which have resulted in new methods of exceeding the expectations of stakeholders. How can we constantly evaluate the transformation and continue to re-engineer the processes to meet these increasing demands?Critical thinking clarifies goals, examines assumptions, discerns hidden values, evaluates evidence, accomplishes actions, and assesses c...
Do you use charts and figures to persuade and communicate effectively? A picture tells a thousand words – effective marketers, managers, leaders and communicators need to make use of charts and figures to convince, persuade and sell more effectively and powerfully. This interactive one-day course will equip you with practical techniques and knowledge on charts and figures to increase the impact ...
“Powerful Listening from the Inside Out requires a high level of self-awareness and responsibility. By understanding our personal style of listening (and speaking) from the inside out, we will go a long way towards creating positive and lasting impressions and connections with others.”Why You Should Attend This Course:Listening is one of the most important skills we can learn and nurture. How ...
In today's less structured and information-driven workplace, our daily dilemma is that we have too much to do and not enough time to do it. With critical deadlines, competing and/or changing priorities and an avalanche of information to digest, individuals often feel overwhelmed if not stressed. Being able to manage time effectively is basic to managing individual and organisational performance.Th...
In a time-poor world when you simply have to deliver more and more in less and less time, everyone needs to learn this new skill and tool. Speed Thinking and its tool Blitz has been developed by international author, speaker and consultant, Dr Ken Hudson.Speed Thinking is based on insights from Dr Hudson's workshops with managers & leaders for over 10 years. Speed Thinking has been taught in s...
A good interview to hire the right candidates doesn’t just happen.To be effective, the interviewer plans for a structured interview and adopts behaviour-based interview for selection of candidates. This means that the interviewer needs to use the skills, tools and behavioural questions to conduct interviews objectively. The outcome is to hire candidates based on their past/current job performanc...