Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Learners will learn to: -Initiate reengineering project given by stakeholders or sponsor -Identify and select processes for reengineering -Draw Process Chart using the mapping tool/software -Identify value added and non-values added activities within a process using the reengineering technique -Evaluate the process outcomes in term of cost, duration and service quality using the reengineering tech...
Provider: KAPLAN PROFESSIONAL
Information and Communications
Participants will experience and learn to: 1. Communicate organisational communication policies and procedures to staff and monitor their compliance 2. Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures 3. Promote effective communication among staff taking into account diversity issues...
Leadership and People Management
Others
This unit covers recommending parameters, preparing and analyzing financial forecasts, implementing and managing budget plans, monitoring budget outcomes and presenting them to immediate supervisors.
Productivity & Innovation
Participants will experience and learn to: 1. Collect relevant and current information on organisational performance standards and quality control policies 2. Identify the type(s) of performance deficiency and examine the cause(s) and their impact on organisation-related aspects 3. Identify the root cause(s) of the problem(s) with team members using appropriate group facilitation techniques 4. Gen...
A competent individual must be able to successfully perform the following: 1. Review analysis of the local and international finance environment to determine the impact on organisational financial strategies and credit policies. 2. Evaluate methods for managing credit and foreign exchange in accordance with organisational financial objectives. 3. Implement and manage foreign exchange exposure and ...
Course ObjectivesConstrained by time and resources and looking for a specific course to upgrade yourself? Ascott Centre for Excellence is aware of the training challenges you are facing. We are happy to offer all our WSQ Certificate in Hotel and Accommodation Services, WSQ Advanced Certificate in Hotel and Accommodation Services and WSQ Diploma in Tourism on a modular basis.Course Outline - Evalu...
Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
Workplace Safety and Health
The programme has been designed for :Participants who have no experience in counselling but are willing to gain a basic entry qualification to professional counsellingProfessionals who wish to develop counselling skills and knowledge for application in their work areas such as in health, social services, education, customer service, human resource and supervisory work settingsProfessionals in the ...
Provider: ACC SCHOOL OF COUNSELLING AND PSYCHOLOGY PTE. LTD.
Programme ObjectivesThis programme equips team leaders, supervisors and managers with the leadership skills and knowledge to develop team members’ skills and motivate team members to learn how to effectively support their leaders. It covers competence building to identify and address skill development requirements, and motivate team members towards self development , teamwork and independent per...
Provider: ACES LEARNING HUB PTE. LTD.
Course DescriptionEveryone has 24 hours per day, but why some people are able to get more things done amidst their busy schedule? The secret lies in their ability to crystalize their goals; devise clear implementation strategy; and prioritize the tasks to get results. In the course, you will learn the time management framework and techniques for getting better results and productivity at work.What...