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ES-IP-301G-1 Facilitate Effective Communication & Engagement at the Workplace

  

About this Course

Participants will experience and learn to: 1. Communicate organisational communication policies and procedures to staff and monitor their compliance 2. Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures 3. Promote effective communication among staff taking into account diversity issues 4. Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings 5. Assess conflict situation and develop appropriate conflict resolution strategies 6. Resolve conflict using appropriate conflict resolution strategies, approaches and techniques

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