About this Course

Learners will learn to: -Initiate reengineering project given by stakeholders or sponsor -Identify and select processes for reengineering -Draw Process Chart using the mapping tool/software -Identify value added and non-values added activities within a process using the reengineering technique -Evaluate the process outcomes in term of cost, duration and service quality using the reengineering technique -Reengineer the processes to meet business objectives -Develop a reengineering project plan endorsed by stakeholders -Simulate the new process for optimum results according to the project plan -Structure the organization and jobs to support the new process using the reengineering technique -Introduce change management to support the new process -Conduct post engineering review according to organizational procedures -Drive continuous improvement program according to organizational procedures

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