Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Information and Communications
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Leadership and People Management
This course equips managers with management skills and knowledge required to achievement of success. They will learn to leverage teams in developing business plans, be effective in monitoring implementation and rewarding success to sustain peak team performance.
Productivity & Innovation
Subject to company's training objectives.
On completion of this unit, learners will have the skills and knowledge in applying strategies, methods and tools used for developing and implementing lean six sigma project plans.
Identify improvement opportunities
Subject to company's training objectives..
Workplace Safety and Health
Human Resource Management Employment and Recruitment
The course will address the skills and knowledge required to ensure that policies, procedures and activities comply with legal and contractual obligations. It covers identifying and mitigating compliance risks in the organization.
Implementing and communicating a performance management programme involves constant monitoring, review and analysis of the performance review process and activities. Informing line managers of the resources available is key to the accurate reviews and fair assessment of the employees under their charge. This module will equip HR professionals to facilitate line managers, support the review process...
The course will address the skills and knowledge required to develop a talent management programme for high performers and/or high potential employees within organisations. It covers the systems and processes to facilitate talent identification and assessment.
The course will address the skills and knowledge required to provide administrative support as part of the recruitment and selection process. It covers selection processes and recruitment and selection documentation.
This course will address the skills and knowledge required by managers to harness performance potential of their team leaders. Participants will learn the impact of their managerial roles on the development of their team leaders and be able to apply various techniques to support the development of their team leaders.
This course will address the skills and knowledge required by supervisors, assistant managers and team leaders to model personal effectiveness and creative decision-making skills as a team leader. It covers effective communication, leadership in decision-making and developing and maintaining professional competence.
On completion of this unit, the learner will be able to establish teams, delegate tasks and allocate resources for teams to achieve organisational goals, as well as cultivate open communication and teamwork, and monitor, evaluate and recognise the progress and performance of teams in a managerial role..
On completion of this unit, the learner will to apply Systems Thinking to assess problems, formulate and implement solutions to addr organisational issues typically encountered by one assuming a managerial role.