Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
This is an Operations level core unit. On completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
Workplace Safety and Health
The OH Professionals WSQ Framework aims to train and develop competent and motivated OH Professionals who can assist employers, occupi-ers and other stakeholders in the anticipation, recognition, evaluation and control of WH risks at the workplace
Provider: NTUC LEARNINGHUB PTE. LTD.
Leadership and People Management
Enables an Individual to acquire the skills and knowledge to engage people.
Provider: TRAINING VISION INSTITUTE PTE. LTD.
Learner will acquire the skills and knowledge to facilitate change at Senior level within Organisation.
Domestic Cleaning
This is an Operations level core unit of 3 credits.On completion of this unit, participants will have the knowledge and application skills in carry out thorough cleaning of public areas and be able to apply them to the workplace.
Hotel & Accommodation
On completion of this unit, participants will have the knowledge and application skills in providing room services and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in carry out thorough cleaning of public areas and be able to apply them to the workplace.
Tour and Travel Services
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest departures and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing concierge services and be able to apply them to the workplace.
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in Implementing Operations for Service Excellence and be able to apply them to the workplace.
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in interacting with guests and be able to apply them to the workplace.
Healthcare
The Objective is to provide the knowledge and skills to be able to interpret the practical aspects of the professional roles in clinical research and to apply this knowledge to enhance the trainee ability to improve their practice
Provider: CSM ACADEMY INTERNATIONAL PTE. LTD.
Language: English, Mandarin (Mandarin course only for minimum 20 pax in-house class)Course Duration 7.5 hours (1.5 hours of assessment)Target AudienceConstruction workers and any workers whose work activities include working at height.Course OverviewAt the end of the course, the participants shall be able to:Identify relevant Workplace Safety & Health (WSH) legislations / approved codes o...
Provider: A1 TRAINING PRIVATE LIMITED
Food and Beverages
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in preparing mise en place and be able to apply them to the workplace.
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing reservation services and be able to apply them to the workplace.
On completion of this unit, the learner will have knowledge and application skills in establishing a human resource management plan and be able to apply them to the workplace. This includes: • developing human resource plan • monitoring human resource plan • rewarding and recognising staff