Effective Communication for Managers

  

About this Course

In an increasing well-connected and fast-paced world, miscommunication can become costly very quickly, both professionally and personally. Effective communication can help to build wonderful relationships, create energising teamwork and make interacting with people an experience to look forward to. The skills for effective communication can be learned.

This two-day EFFECTIVE COMMUNICATION Workshop will give you a clear understanding of your strengths and how to use them to communicate effectively, and also to avoid or supplement areas of communication which by your nature, you do not enjoy.

Effective Communications is a critical skill for both personal and professional effectiveness. This two-day EFFECTIVE COMMUNICATION workshop is short, sharp and full of fun activities to help you understand the communicating process as a manager and learn practical skills needed to communicate successfully and consistently with your team.

Objectives

Upon completion of this workshop, participants will be able to;

  • Create a structure and an environment that is conducive to communicate effectively with team members
  • Communicate effectively for both professional and personal growth
  • Gain a deep understanding of an effective communication
  • Understand factors affecting communication – personal preferences, barriers, verbal vs non-verbal, etc.
  • Learn effective communication skills by many practice opportunities
  • Learn to give and receive feedback

Target Audience

  • General Managers, Directors, Head of Business Units
  • Human Resource Leaders
  • Learning and Organisation Development Leaders
  • Senior Leadership Teams
  • Managers and professional seeking both professional and personal growth

Duration

Two days

Curriculum

  • Understanding Communication

  1. Communication methods
  2. Communication models
  3. Communication process
  • Communicating as a Manager
  • Channels
  • Types
  • Structuring your communication
  • Planning your communication
  • Communication Barriers and how to Overcome Them
  • Ego States
  • What are they and how they affect a manager’s communication
  • Skills for Communication as a Manager
  • Understanding preferences
  • What skills do I need?
  • Convenient communication vs effective communication
  • Establishing the Communication Climate
  • Avoid the communication-aversion climate
  • Building a communication-conducive climate

Methodology

  • Concept Presentation
  • Role Plays
  • Individual and Group Feedback and Coaching
  • Application Presentation with Group Review
  • Experiential Games and Activities

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